Activities Center Coordinator

JOB SUMMARY:

Excellent member service skills, primary phone coverage/reservations, book appointments, assist with retail shop purchases, clean fitness center, pool area, and locker rooms, and assist members as needed.

PRIMARY DUTIES:

• Reception – Receive, Direct and Screen phone calls utilizing the phone system capabilities and instructions from Management. Maintain Front Desk area in a neat and organized fashion.
• Front Desk – Greet, announce and direct visitors.
• Appointments – Book member appointments for Spa treatments and classes.
• Retail Support – Process retail sales and monitor inventory is secured at all times
• Stock Beverages – Set up and monitor Coffee bar and beverage station. Keeping it clean and stocked.
• Spa Appearance – Walk the Activities Center, pool and Tennis areas every two hours to insure a neat and tranquil environment is maintained.
  • Responsible to maintain all stations, rooms and spa areas; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all Board of Health requirements.
  • Continually monitors fitness and locker room areas for cleanliness. Clean the Spa Slippers as needed with sandal spray cleaner & restock when dry. Clean the Fitness Room, per the schedule and before leaving each day to ensuring quality and presentation procedures are continually followed.
• Additional Duties – As directed by Management

PHYSICAL REQUIREMENTS:

• Able to lift up to 50 lbs. floor to waist and overhead without assistance and able to assist other team members in lifting items 50 lbs.
• Able to stand, walk and work long hours.
• Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

  EDUCATION AND EXPERIENCE:

  High School or Equivalent, Experienced with all Microsoft Office Applications, and use of office equipment. Experience with multi-line phone system use and capabilities.