What are the responsibilities and job description for the Video Clerk position at Lowes?
PAY-AND-SAVE, INC.
JOB DESCRIPTION
JOB TITLE: Video Clerk
DEPARTMENT: Grocery
CATEGORY: All Locations
II. OVERVIEW:
This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Video Clerk. The incumbent may be assigned other duties and responsibilities.
III. JOB SUMMARY:
Responsible for ensuring video department is ordered, stocked and well maintained at all times. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.
IV. JOB RELATIONSHIPS:
- Responsible To:
Store Manager / Assistant Manager
- Teammates Supervised:
None
- Inter-Relationships:
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.
V. JOB DUTIES:
- Keep all video displays clean, organized and in stock.
- Follow procedures for price marking and restocking to ensure accuracy.
- Adhere to all local, state and federal health and civil code regulations.
- Assist in ordering and maintaining inventory control, notify management of invoice errors and product shortages according to company policies and procedures.
- Assist in the training and development of video teammates as assigned.
- Assist/ or build store displays for maximum sales and turnover, display merchandise in a neat and colorful manner.
- Communicate and coordinate with Store Manager to provide feedback from the store.
- Control inventory levels to minimize over-stocks and out -of-stocks within the policy guidelines for the store to maximize sales.
- Maintain general housekeeping and sanitation standards in sales and storage areas. Cleaning and dusting shelves and merchandise as necessary.
- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.
- Must be able to perform other duties.
- Operate copy machine for customers.
- Adhere to all store compliance of company policies, programs, procedures and guidelines
- Work with store teammates to identify the root causes of issues and inefficiencies.
- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.
- Constantly interacts with customers; remains highly visible.
- Makes routine phone call to customers on past due rentals.
- Answer phone call and transfers to correct teammate.
VI. MINIMUM REQUIREMENTS:
Training and Experience:
- High School Diploma or equivalent required.
Knowledge, Abilities and Skills:
- Possess good customer relations skills. Must posses basic math skills and be organized.
Licenses, Registration and Certification:
- None
VII. WORKING CONDITIONS:
- Works in a well lit, well ventilated area. Subject to damp/humid conditions and seasonal outdoor weather. Occasionally subject to extreme noise from compressors or other machinery. Subject to communicable disease.
VIII. PHYSICAL REQUIREMENTS:
- Light work- exerting 25 pounds of force occasionally, and /or in excess of 10-20 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, grasp, squeeze,stoop, kneel, squat, reach, handle, finger, feel, talk, hear and see. Subject to psychological stress.