Senior Manager Product Management

JOB DESCRIPTION: Position is based in Charlotte, NC, some teleworking may be permitted. Travel to Lowe’s offices may be required.

Define multiple products across a product group and identifies gaps and customer needs by creating vision, strategy and requirements documents for product(s); utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; and partnering with the business to define product roadmaps and to establish the product vision. Develop and manage the product roadmap, demonstrating expertise at the product group level, building partnerships with relevant stakeholder teams, and making trade-off decisions for multiple products in a product group. Lead the product planning process across a product group by overseeing the development of requirements documents (user stories with acceptance criteria, use cases) for products or product releases; working closely with UX to oversee the design of the user experience across the product group; monitoring release goals, prioritization, implementation, and iteration plans for a product group; and resolving problems that are escalated. Lead the development process by reviewing demos with the technology team and validating acceptance criteria for all products in the product group; and reviewing the development work and resolving escalated issues and bugs at a product group level. Lead product group launch by working with relevant stakeholders to develop launch and go-to-market plans of the product group, reviewing and resolving issues and blockers in partnership with team members that may delay the launch or impede the success of a product group. Manage scaled launches, sometimes of multiple complex products, in collaboration with leadership. Track and report on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases. Represent team in product group-level discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that often involve multiple stakeholder teams and span across products in a product group. Work with relevant internal and external stakeholders to identify and prioritize product group level customer issues and customer experience gaps; use findings to determine short and medium-term risk and opportunities for the product group and drive further customer adoption.

JOB REQUIREMENTS: Job requires a Bachelor's degree* in Business, Marketing, Engineering, Communications, or related field and 8 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing. *Employer will accept single degree or combination of degrees, diplomas and/or professional experience equivalent to a Bachelor’s degree.

Must have prior experience in: 

•    5 years of strategy and delivery experience in executing world-class digital products and/or experiences.
•    4 years of experience in:
o    Product and/or experience management;
o    Translating business strategy into specific product features; and
o    Working with technology and user experience teams to define, scope and prioritize product requirements.
•    3 years of experience in: 
o    Leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching and mentoring to team members;
o    Demonstrated delivery of business results; and
o    Agile software environment.
•    Demonstrated experience in working cross-functionally in a large organization.
•    Demonstrated experience in working closely with senior leadership.

REQ# 3374967

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.