What are the responsibilities and job description for the Regional Credit Manager position at Lowes?
Your Impact
The Regional Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Region. The primary purpose of this role is to train and guide store associates to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration.
**This position will directly support store locations in Lowe's Region 2. Seeking candidates residing in the greater Charlotte metro area.**
What You Will Do
- Coaches, motivates, and trains key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction.
- Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products.
- Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans.
- Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary.
- Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices.
- Escalates, manages and reports control issues with urgency and transparency.
Minimum Qualifications
- Bachelor’s degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
- 5 years retail operations/sales/credit services experience
- 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements.
About Lowe's
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.