What are the responsibilities and job description for the Inside Sales Representative position at Lowes?
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your ImpactThe primary purpose of this role is to grow spend of underserved or inactive Pro customers who are currently not assigned to assigned to outside reps or pro-desk associates. This will be accomplished by building relationships with Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Also responsible for generating new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via telephone, e-mail, and written and faxed correspondence.
What You Will Do
- Drives Pro sales for assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with customers on a regular basis.
- Conducts virtual customer visits to identify product needs, take orders and work with stores to fulfill the orders.
- Prospects for new customers through phone calls, emails. Analyzes new business opportunities through market research. Serves as the first contact point with prospective customers to generate interest.
- Facilitates the sales through project management, tracking open sales orders, issue resolution, and overall customer service and support.
- Conducts research of pro customer opportunities to find the highest opportunity customers to pursue.
- Works with assigned accounts and pull together all relevant information to create an effective strategy to deploy for their assigned accounts.
- Conducts virtual sales calls each week to review products, production, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
- Applies a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities.
- Uses all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.
- Documents all customer information and interactions in Salesforce.
- Generates profitable growth thru sales goal attainment.
Minimum Qualifications
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
- of Inside or Outside Sales experience within B2B sales.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary : $21 - $35