BDC General Manager

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Key Responsibilities

• Serves as the on-site management and leader of a Bulk Distribution Center (BDC)
• Responsible for the execution of all functions at the facility, including: the daily, weekly and annual operational planning and execution to meet distribution center, XDT and store service requirements
• Recruit, train, and manage up to a 250 employee workforce on multiple shifts
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, terminations, I-9 verification, unemployment claims, and workplace accommodations
• Recruits, hires, trains, develops, and retains effective shift management teams
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs
• Evaluates staffing needs to meet daily demand; works with the Operations Managers and Supervisors to move personnel to meet the daily priorities and inventory flow; monitors regularly and makes adjustments as needed
• Communicates effectively with Operations Managers and Supervisors regarding business objectives, safety issues, current issues, upcoming events and demand for the day
• Sets Operations Managers and Supervisors up for success; to achieve or exceed key performance indicators, safety, performance and budget targets
• Manage relationships with the distribution centers, local community, suppliers to the facility, and corporate constituents of the facility
• Develop and nurture a positive, focused, and productive work environment for all Team Members.
• Ensure all corporate policies and procedures are adhered to and that short and long term plans are implemented
• Expected to be effective stewardship of Lowe’s corporate resources
• Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback
• Build collaborative, cross-functional relationships
• Delegate tasks and decisions; fostering open dialog amongst team members
• Work closely with employees to set goals and provide open feedback and coaching to drive performance improvement
• Manage designated work stream to meet customer and business needs by translating business plans into tactical action items
• Align team efforts by building accountability for and measuring progress in achieving results
• Identify and address improvement opportunities and lead facility through change
• Ensure all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized
• Analyze current procedures and initiate new ideas to improve productivity and efficiency
• Identify cause(s) of product loss and take corrective action as needed

Required Qualifications

• Bachelor’s degree Supply Chain Operations or a related field, or equivalent combination of education and experience or equivalent years of experience in lieu of education requirement, if applicable
• Other or equivalent years of experience in lieu of education requirement, if applicable
• Working knowledge of Excel, Word and Access
• 3 Years of leadership experience with direct reports, including experience leading managers
• 8 Years of operations experience in a large volume center environment
• 1 Year Experience in creating and managing a budget

Preferred Qualifications

• Lean Six Sigma certification (yellow belt or above)

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.