What are the responsibilities and job description for the Assistant Branch General Manager position at Lowes?
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The Assistant General Manager, under direction of the Regional General Manager, manages daily operations in a million square foot distribution center. This includes responsibility for the performance of a team of Operations Managers along with execution of all operational functions in the facility, including: (1) developing and executing daily and weekly operational plans; (2) meeting and exceeding customer service requirements; (3) maximizing quality, throughput, and productivity of the facility; (4) managing a diverse and talented associate population; (5) nurturing a positive (associate relations), focused, safe and productive work environment; and (6) ensuring all corporate policies and procedures are followed consistently and short and long term plans are implemented.
Essential Functions:
• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency in a safe manner
• Develops and implements short and long-range staffing plans based on productivity objectives and forecasted volume requirements
• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility
• Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized
• Ensures daily inspection of physical condition of distribution center and equipment and directs needed maintenance and/or repair
• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Recruits, hires, trains, develops, and retains effective shift management teams
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs
• Sets goals and communicates clear expectations for managers, and provides timely and constructive feedback
• Provides the resources and support needed for successful and safe facility operations
• Communicates effectively with managers and associates regarding business objectives or current issues
• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion if interested
• Sponsors and helps lead the entire facility through change
Minimum Requirements:
• HS Diploma or equivalent.
• 5-7 years of distribution operations experience in a large volume, automated distribution center environment
• 3-5 years of leadership experience with direct report responsibility
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
Preferences:
• Bachelor's degree in Business, Transportation, Supply Chain Management, or equivalent experience.
• Experience recruiting, developing, and retaining an effective management team.
• Experience creating and managing a budget.
• Experience identifying and resolving significant process improvement opportunities.
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.