What are the responsibilities and job description for the Analyst-Merchandising Operations: Pro Selling - Field Support position at Lowes?
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The Analyst – Merchandising Operations: Pro Selling – Field Support role supports one of the functional areas within Merchandising Operations and is aligned to a specific line of business. This role focuses on field support and improving the associate experience through operational issue resolution, MyRedVest support, and cross-functional partner collaboration.
In addition, the Analyst is responsible for handling day-to-day operational activities, supporting run-the-business functions, and providing basic consulting support. Key functional areas may include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance, and Technology Enablement. Specific responsibilities may vary depending on the assigned area of work.
What You Will Do
Analytics-Run the Business, basic consulting. Understand, read reporting, internal, and external-facing applications & Microsoft Tools (Consumer of info.)
Building Relationships-Builds trust through daily execution and meets SLAs. Reliable and resourceful to solve challenges; pleasant, supportive; active listener.
Communication-Handles the day-to-day point of contact with merchant partners.
Issue Resolution-Handle Run-the-Business issues and escalate when needed.
Reporting-Read and act on reports.
Process Improvement-Provides ideas on process improvement needs.
Technology Requirements: Provide input and feedback. Able to test solutions as needed.
Project Management-Ability to manage own time/priorities; input into greater efforts; understanding of business impacts and connectivity.
Liaison with international partners as needed.
Merchandising & Vendor Engagement-Day-to-day based on business needs and vendor support.
Business alignment-Focused on merchants, vendors, and store merchandising, individual contributors.
Creates usage standards, guidelines, and statements of direction to track the quality, availability, and applicability of data through to full business integration.
Tests, implements, and supports technology solutions to ensure efficiency and business continuity.
Uses relevant data, analytics, and customer feedback to help develop and drive the solutions offered to Lowe's internal customers.
Works to onboard and train new users on best practices and system updates and/or changes for all merchandising information systems
Support the associate experience with a strong focus on MyRedVest functionality, troubleshooting, and issue resolution.
Perform system fixes, operational corrections, and troubleshooting activities as needed.
Partner with outside sales teams to support operational execution and customer-focused initiatives
Minimum Qualifications
Bachelor’s degree in Business, Finance, Accounting, or equivalent years of experience in lieu of education requirement, if applicable
2 years of experience in developing, designing, and operating business solutions in a production environment
Preferred Skills/Education
Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software
Where You’ll Be
- Associates are required to relocate to the Charlotte/Mooresville, NC region to foster collaboration and support.
- The ideal candidate must be willing to work in the office at our Mooresville, NC, location, 5 days per week.
- Most business meetings are planned around the Eastern time zone.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.