What are the responsibilities and job description for the Smokehouse Pit Master position at Lowes Foods?
Overview:
To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.
Responsibilities:
1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
Ensure all smokehouse staff provides fun, friendly and engaging service
Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
To personally demonstrate superior guest service at all times
To perform activities outlined in the Pit Master character performance description
Operate the department according to strict merchandising and operational standards
Ensure the quality of product for sale meets Lowes Foods standards
Maintain sanitation and safety throughout the department according to Lowes Foods standards
Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
Maintain HACCP required product information log sheets as necessary
Perform light meat cutting duties as needed
Perform all other duties as assigned by management
Perform PA announcements
Qualifications:
1. Friendly, energetic and outgoing personality
Must be able to actively engage guests and be willing to have fun with our guests
Willingness to perform in front of large crowd and draw attention to the Smokehouse department
Ability to perform multiple tasks, simultaneously
Ability to stay in character
Ability to work well with others
Ability to lift 25 lbs. consistently and 50 lbs. occasionally
Previous meat cutting/trimming experience
Previous Culinary knowledge and/or background preferred
Ability to read and understand information and direction
Knowledge of deli as well as meat department operations
Ability to supervise people including training and development
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Effective communication, guest service and selling skills
Must be at least 18 years old
Ability to bend, kneel and stand for extended periods of time
Ability to effectively communicate with, and take direction from supervision
Ability to work well with computers
LI-JF1