What are the responsibilities and job description for the Veterinary Receptionist position at Lower Columbia Veterinary Clinic?
Lower Columbia Veterinary Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday- Friday. No weekends!
Full-time benefits and compensation**:-
- Compensation: $18-19 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
Minimum qualifications and skill set:
- 1 year (s) of client service experience
- Previous veterinary experience is not required
Get to know our practice:
Lower Columbia Veterinary Hospital is a three-doctor, full-service hospital that provides quality veterinary care for small animals. We're equipped with advanced diagnostic features, including digital x-ray, digital dental x-ray, in-house lab, and a fully equipped surgical suite, just to name a few. We have a skilled and dedicated team that promotes an enjoyable work environment and is committed to the Lower Columbia vision: To provide unsurpassed veterinary care in a compassionate, trustworthy, and educational atmosphere.
Our goal at Lower Columbia Veterinary Hospital is and always has been to deliver exceptional care that promotes a lifetime of good health for our patients while also supporting the needs of the people who love them.
Find us online: https://lowercolumbiaveterinaryclinic.com/
Explore Longview: https://www.mylongview.com/359/Attractions
We look forward to hearing from you!
*To determine specific pay Company will consider the following factors: the applicants education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.