Mortgage Loan Officer - Outside

ABOUT LOWELL FIVE

With nearly $1.8 billion in assets, over 200 employees and 15 banking center locations throughout the Merrimack Valley and Southern New Hampshire, Lowell Five Bank is honored to play a vital role in the economic vitality of the region. Our employees are engaged in myriad community boards and organizations with the Bank’s support. We are proud of the longevity of our employees, and we are committed to finding new talent for our team. We offer career development and educational programs to support personal and professional growth along with a benefit package that supports each employee’s best life. For more information, please visit www.lowellfive.com.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Experience

• Meet with borrowers to analyze financial needs and educate them on loan options
• Take complete applications, collect financial documents, and assess creditworthiness to determine loan feasibility
• Act as liaison between all parties to ensure documentation is accurate and consistent; maintain contact with borrowers throughout the entire loan process and work with the Bank’s processing and underwriting teams to resolve any issues, monitor application status, and help guide the loan to closing
• Respond to questions or inquiries from Bank employees, borrowers, brokers, attorneys etc.

Business Development

• Originate high quality mortgage loans to meet established production goals
• Solicit new business from real estate agents, builders, attorneys, community groups, and existing customers
• Actively participate in networking, open houses, seminars, and build strong referral networks
• Collaborate with the Bank’s Marketing Team to develop marketing efforts for realtor outreach, first time homebuyer contact, and generating additional lending and deposit opportunities for the Bank
• Ongoing development of sales-based skills, including the ability to build a customer base and secure new mortgage loan opportunities

Compliance

• Follow all national and state regulations; adhere to Bank policies and maintain client confidentiality
• Maintain an active Mortgage Loan Originator License

Please note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time.

REQUIREMENTS

• BA/BS in Finance, Business Management, or a related field is preferred
• Minimum of three years’ experience in mortgage loan origination; proven sales experience
• Strong understanding of mortgage products (e.g., conventional, construction to permanent, affordable housing programs) and market trends
• Well-developed interpersonal, communication, and customer service skills
• Detail-oriented, analytical with the ability to provide solutions for complex problems
• Extremely organized, ability to multi-task and meet deadlines under variable conditions
• High degree of initiative, dependability, and ability to work independently
• Knowledge of Microsoft Office and Mortgagebot or similar loan software
• Familiarity with Eastern MA and Southern NH regions and established realtors preferred
• Able to travel daily within the region; available for customers in the evenings and on weekends as needed

SALARY RANGE

The hourly range for this position is $38-60 per hour. This range reflects the Bank’s good faith estimate for this role at the time of posting. The Bank may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual compensation will be determined based on factors, such as but not limited to, relevant education, experience, and skills.