What are the responsibilities and job description for the Medical Records Clerk (Spanish Fluency) position at Lowell Community Health Center?
Company Description
Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking a Full-Time Medical Records Clerk who is fluent in Spanish.
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With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting.
Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people – or almost half the population of the City of Lowell.
More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English.
Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014.
We also have a Pharmacy serving health center patients and others in the community
Job Description
Compiles, verifies, and scans medical records of Lowell Community Health Center by performing the following duties:
• Verifies all paperwork is completed at well as Practice Management of newly acquired patients
• Reviews medical records for completeness, scans records in designated areas within EMR
• Attaching Labs & X-Rays in EMR, and to medical documents
• Answer phones/check and respond to voicemails in a timely and courteous manner
• Attend to patient and department requests. (Mailing, Faxing, Correspondence, and Patient Requests)
• Excels in customer service
• Detail Oriented
Qualifications
• High School Diploma or equivalent
• General Office Skills: typing, phone management, and communication skills
• At least 6 months office experience with a strong customer service background.
• Familiar with MS Office software
• Bi-Lingual in English and Spanish REQUIRED
Additional Information
Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.