What are the responsibilities and job description for the BDC Representative position at Lowe Toyota?
Lowe Toyota is looking for a BDC Representative to join our award-winning team! Must be motivated and self-driven. Along with excellent communication skills, we require the following:
- Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
- Set appointments.
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for the service of their vehicle.
- Provide superior customer service and achieve highest degree of customer satisfaction.
- Work in close partnership with management to provide appropriated information to the customer.
- Meet specified monthly targets and goals.
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude.
- Must feel comfortable learning and using scripts.
- Must have strong typing skills.
Preferred Skills and Experience:
- Prior customer relations or BDC/Call Center experience preferred, but not required. We are willing to train and develop the right individual.
- High school diploma or GED equivalent.
- Excellent customer relationship skills.
- Self-starter, motivated and success driven.
- Confident, positive and high energy presence.
- Strong communication skills.
- Team-oriented with a desire to achieve both individual and collective goals.
We have excellent benefits including vacation, health, dental, vision, and 401k. Please respond with a resume or deliver in person to:
Lowe Toyota
375 S. Houston Lake Rd
Warner Robins, GA 31088
Sales Representative
Staffmark Group -
Jackson, GA
Credit Representative
Warehouse Home Furnishing Distributors Inc -
MONTICELLO, GA
Account Representative
Alex Thigpin - State Farm Agent -
Byron, GA