What are the responsibilities and job description for the Lead Analyst-Marketplace Seller Management position at Lowe's?
Your Impact
The Lead Analyst, Marketplace Seller Management will lead internal and external research and/or benchmarking, lead review/analyze customer information and other relevant data, conduct analysis, and guide the team in communicating insights and recommendations for their assigned sellers for both onboarding and ongoing performance management. The Lead Analyst will track, analyze, report, and lead final key performance metrics to ensure activities for their assigned sellers are meeting strategic and financial objectives and ensure all issues and opportunities are addressed in a timely manner. This role will actively create action plans and delegate and/or execute to address key opportunity areas. The Lead Analyst will serve as a member of a team of peers and will be expected to help coach and develop/lead less experienced analysts.
Work with a Winning Team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills.
Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
What You Will Do
- In partnership with the senior manager, manage the digital onboarding and assortment strategy for their assigned sellers (~10-20) through the aggregation of insights, competitive intelligence, item ecosystem knowledge, and data-driven recommendations.
- Produce weekly insights and present to key partners, including but not limited to, following up on the status of cross-functional deliverables, discuss any strategic updates, and partner closely with sellers, business development, seller experience, digital category management, and core merchandising areas.
- Regularly present insights and recommendations to cross-functional leaders (up to VP level) and sellers to guide future digital strategies for lowes.com.
- Solely lead or partner with digital category management on the creation of strategic calendars for sellers for the upcoming fiscal year, align with seller management leadership, and share with cross-functional teams so they can leverage as necessary in their execution planning.
- Drive technological developments that will enhance the seller experience and optimize the customer journey on lowes.com in partnership with directors and senior directors across the digital commerce organization.
- Guide analyst level associates to analyze and leverage customer data, site behaviors, pre- and post-transaction data, SOPs, technical rules, and competitive benchmarking to identify opportunities to improve the seller and omnichannel customer experience, including identifying opportunities to improve taxonomy, purchase path (search and navigation), digital content, search
- Lead analysts towards successful project completion (6-10 projects) to deliver goals and partner with the manager to best address developmental and/or coaching opportunities along the way.
- In partnership with trust and safety and seller operations teams, ensure seller standards are defined and upheld while maintaining and organizing seller-related documents.
- Provide tactical support specific to in season opportunities to react to near-term business trends and drivers.
Required Qualifications
- Bachelor's degree in business administration, marketing, finance, or related field or equivalent experience
- 7 years of experience in e-commerce, omnichannel, merchandising/marketing, and/or brand/product management experience
Preferred Skills/Education
- 3-5 years of marketplace experience
- 2-3 years of experience in Adobe analytics, Power BI, and Google analytics
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $83,500.00 - $139,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Salary : $83,500 - $139,400
