Branch Operations Supervisor

Your Impact at Lowe’s

As the Branch Operations Supervisor, you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage

This role maintains a safe working environment and builds a culture of safety among associates, monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks.

How We Support You

As an industry leader, we invest in the people and technology needed to grow and win as a team.

• Grow Your Career: We foster a culture that embraces continuous learning, empowering you to develop your skills. From lateral moves and promotions to a new career field, we can help you shape (and own) your future.
• Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
• Financial Future: We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.
• Bonus Potential: When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
• Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe’s

In this role, safety is our core value, with regular training and prompt issue resolutions. As a supervisor, you play a key role in ensuring your teams regularly follow proper policies, regulations, and safety procedures.

You also play a key role in responding quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates.

Key Responsibilities

• Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
• Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
• Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

Minimum Qualifications

• Bachelor's Degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field or equivalent experience
• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
• 6 Months Experience supporting or participating in the process of training, mentoring, and developing associates

Preferred Qualifications

• Experience building a culture of safety among subordinates and peers
• Experience working with and communicating to next level leadership
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills, if applicable to the facility

Schedule Requirements

• Available to work a set schedule that may be changed by management based on the facility's needs.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Pay Range: $60,600.00 - $101,300.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

• Health, Dental and Vision insurance

• Life and Disability insurance

• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

• Flexible spending and health savings accounts

• 401(k) Retirement account with company match

• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

• Education support programs, including tuition assistance and trade skills scholarships

• Business Travel Accident insurance

• Maternity and Parental leave

• Adoption assistance

• Lowe's Associate Discount and broad discount platform

• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $60,600.00 - $101,300.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.