What are the responsibilities and job description for the Seasonal Merchandising Service Associate- Weekends Preferred position at Lowe's Home Improvement?
Your Impact
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate you could be assigned to multiple areas of the store and could have responsibility in Plant Service as outlined below, this means:
- Being friendly and professional, and engaging vendors and associates to meet store needs,
- Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate, and
- Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
One of the assigned areas of this role is in Plant Service. Seasonal MSA Plant Service is primarily responsible for overseeing execution of all assigned Live Nursery merchandising service responsibilities and maintenance activities. This involves working outside in the garden center, ensuring merchandise is stocked, fronted, and priced according to plantograms and store-specific merchandising standards (e.g., stock, displays, promotion space).
The Seasonal Merchandising Service Associate works closely with the Merchandising Service Manager, Merchandising Service Associate- Plant Service Lead, Store Departmental Associates and store leaders to confirm priorities and needs (e.g., materials, supplies, time) while also providing ongoing service updates and feedback. The Seasonal MSA is required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What You Will Do
- Deliver excellent customer service by following Lowe’s policies, assisting customers with product selection, and answering questions
- Build relationships with vendors and ensure merchandise resets meet Lowe’s standards
- Collaborate with the Merchandising Service team and leadership on project priorities, timelines, and needs
- Analyze execution metrics and provide feedback to improve store performance
- Execute merchandising tasks including resets, stocking, pricing, signage updates, and product displays according to planograms
- Ensure pricing, signage, and product location information are accurate and up to date (including digital systems)
- Identify and remove damaged or defective merchandise; coordinate returns and replacements
- Maintain store organization by sorting products, staging clearance items, and ensuring proper product placement (bins, racks, displays, plantograms)
- Complete required reporting, including task tracking and photo documentation
- Operate store equipment (e.g., lifts, order pickers, handheld devices) safely and as needed
- Maintain store cleanliness by removing debris and disposing of materials properly
- Support store maintenance needs (e.g., replacing light bulbs, reporting facility issues)
- Monitor for safety and security risks, including theft, hazards, and compliance with safety procedures
- Ensure a clean, safe, and organized work environment by following housekeeping and safety standards
- Perform additional duties as assigned
Minimum Qualifications
- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
Preferred Skills/Education
- 6 Months of Lowe’s sales floor experience
- 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
- 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
By submitting your details via this really job posting, you authorize Lowe's to contact you and request additional personal information, as needed, related to the application process. Please note – to be considered for this role; you must complete a full application at jobs.lowes.com.
For job application questions or assistance, please call 1-844-HR Lowes (1-844-475-6937).
Pay: $15.50 - $16.75 per hour
Work Location: In person
Salary : $16 - $17