What are the responsibilities and job description for the Performance Instructor Day position at Lowe's Home Improvement?
Your Impact
The RDC Performance Instructor (PI) is a DC Operations Team Member position designed to be the primary department trainer. This includes new hire training, best methods/job function training, equipment training, and other duties as assigned by the Assistant Operations Manager and department Supervisor. When not performing as a PI, this individual performs normal on-standard functions or participates in assigned special projects under the direction of DC leadership. When performing normal on-standard functions, this role is eligible for the Performance Team Member Bonus. The Performance Instructor must be able to teach others and maintain a culture of safety among associates to achieve a safe working environment. In addition, the Performance Instructor may be leveraged as a development role for future advancement to Supervisor.
What You Will Do
- Acts as industrial powered equipment trainer
- Maintains excellent safety performance which is a requirement for retaining Performance Instructor status
- Works/trains in any established area as assigned and rotates throughout various departments
- Provides leadership/coaching to associates under the direction of a Supervisor or other salaried leader
- Sets the example of best practices and methods for tasks in the department
- Promotes teamwork, collaboration, and open communication among associates
- Maintains high performance when working on-standard in established areas
- Helps new hires and those who change departments learn skills that will improve their upward mobility
- Communicates effectively with other associates regarding business objectives or current issues
- Identifies and assists with implementing process improvements or new training processes launched from corporate
- Additional Responsibilities
- Conducts shift briefing, including safety topics, upcoming events and demand for the day
- Performs Operations tasks (receiving, picking product and loading) to assist in accomplishing daily workload
- Attends and participates in required training programs
- Learns and demonstrates skill on new equipment; becomes certified on new equipment
- Learns new skills and becomes certified in multiple areas in order to rotate within the facility
Minimum Qualifications
- Experience training others
- Experience operating power equipment (e.g., forklift, reach truck, yard truck)
Preferred Skills/Education
- High school diploma or GED General Studies
- Leadership experience with or without direct report responsibility
- Experience in distribution center operations or previous warehouse experience
- Experience troubleshooting warehouse management system issues
- Experience performing detail-oriented tasks in a fast-paced working environment
- Experience using spatial reasoning to position product effectively
- Certified as industrial powered equipment trainer
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit