Tortilleria Clerk - Deli/Bakery Dept.

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Tortilleria Clerk. The incumbent may be assigned other duties and responsibilities.

JOB SUMMARY:
To assist the Deli/bakery Manager in assigned duties. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Deli/Bakery conditions. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

JOB RELATIONSHIPS:
Responsible To:

Store Manager / Deli / Bakery Manager

Teammates Supervised:
None.

Inter-Relationships:
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

V. JOB DUTIES:
- Assist in maintaining inventory control to ensure freshness, product quality and turnover for maximum sales.

- Assist in controlling level of damaged and spoiled/out of date products and ensures
proper disposition of same according to company policy.

- Maintain a friendly selling approach to customers as needed.

- Assist and verifies that Tortilleria products received, to ensure that listed on vendor invoices items are
delivered, check product for quality, count or weight and conditions.

- Communicate and coordinate with Deli/Bakery Manager to provide feedback from the store.

- Follow approved procedures for receiving product, pricing, marking and restocking to ensure quality
protection, accuracy and product rotation.

- Implement and follow department merchandising plan.

- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.

- Must be able to perform other duties.

- May be required to unload trucks, breakdown load and stock product.

- Assist in training department teammates in Tortilleria.

- Conduct department walks in accordance with Management Awareness.

- Assist in maintaining signs, pricing, refrigerated cases and display shelves.

- Work with department teammates to identify the root causes of issues and inefficiencies.

- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.

- Adhere to all compliance of company policies, programs, procedures and guidelines.

- Constantly interacts with customers.

. Assist in ensuring that all Management Awareness policies and goals are maintained at all times in the
Tortilleria, deli and bakery department.
MINIMUM REQUIREMENTS:
Training and Experience:
- High School Diploma or equivalent required. 1 year experience in the Tortilleria department operations
preferred.

Knowledge, Abilities and Skills:
- Knowledge of various Tortilleria products and recommended uses or cooking methods. Knowledge and ability
to operate deli/bakery department equipment. Ability to read and write English preferred. Good customer
relations skills.

Licenses, Registration and Certification:
None.
WORKING CONDITIONS:
- Frequent exposure to refrigerated storage areas and damp, hot and humid conditions. Works on wet or
slippery surfaces. Noise level normally moderate. Can be extreme when power tools or other equipment are
in use. Subject to hazards when operating deli/ bakery cutting equipment. Subject to communicable disease.

PHYSICAL REQUIREMENTS:
- Heavy work- exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in
excess of 20 pounds of force constantly to move objects. Requires walking and/ or standing up to a significant
degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze,stoop, kneel, squat, reach,
handle, finger and feel. Subject to psychological stress.