What are the responsibilities and job description for the Front Desk Associate (Customer Service & Garment Intake) position at Lowe Dollar Cleaners?
Front Desk Associate (Customer Service & Garment Intake)
Location: West Sacramento
Pay: $17/hour
Schedule: Tuesday – Saturday | 2:00 PM – 6:00 PM
We are seeking a reliable, customer-focused Front Desk Associate to be the face of our dry cleaning operation. This role is ideal for someone who enjoys working with people, has strong attention to detail, and thrives in a fast-paced service environment.
Key Responsibilities
- Warmly greet and assist customers with a professional and friendly attitude
- Handle garment intake, including tagging, labeling, and organizing clothing accurately
- Provide clear communication on services, pricing, and turnaround times
- Answer phones and assist with customer inquiries and order updates
- Operate the cash register / POS system for transactions and payments
- Maintain an organized front desk and general lobby cleanup and ensure a smooth customer flow
- Support quality control by ensuring garments are properly documented
Qualifications
- Strong customer service and communication skills
- Detail-oriented with the ability to handle multiple items/orders accurately
- Comfortable using a cash register or POS system
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Ability to lift up to 10 pounds as needed
What We Offer
- Competitive hourly pay at $17/hour
- Consistent part-time schedule (Tuesday–Saturday, 2 PM–6 PM)
- Friendly, team-oriented workplace
- Opportunity to grow within a professional garment care company
Ideal Candidate
Someone who is dependable, organized, and takes pride in delivering excellent customer service while maintaining accuracy in garment handling.
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $17