What are the responsibilities and job description for the Inside Sales Representative - Territory Manager position at Lowder Sales?
Inside Sales Representative
Columbus, OH
Lowder Sales, Inc., a family-owned independent manufacturers’ representative agency serving the plumbing and mechanical industries since 1970. We are hiring an Inside Sales Representative with a defined path into an Outside Sales/Territory Manager role. This position will be based out of our Columbus, Ohio office, with a planned transition into managing one of our larger sales territories after an intentional 6 to 9-month development period.
This role is designed for someone who wants more than a job, someone who wants to build a long‑term career, take ownership, and grow alongside a company that invests in its people.
What can we offer YOU?
- Competitive compensation aligned with role progression
- Performance-based bonuses
- 100% company-paid Medical Insurance
- Dental and Vision Insurance
- Company-funded retirement plan
- Paid Time Off
- Company expense account
- Vehicle reimbursement for territory travel
- Stable, values-driven, family-orientated work environment
- Clear long-term growth opportunity
Qualifications:
- High School Diploma required; Bachelor’s degree preferred
- 2-5 years of sales, account management, or related experience
- Plumbing, construction, or building materials experience preferred
- Strong communication and relationship-building skills
- Comfortable learning technical products and presenting information
- Proficient with Microsoft Office; CRM experience preferred
- Valid Driver’s License and willingness to travel within assigned territory
Responsibilities:
Phase 1- Inside Sales Development (First 6-9 months)
- Serve as a primary point of contact for contractors, distributors, and wholesalers
- Support customers with product selection, pricing, quotations, and problem‑solving
- Collaborate with outside sales reps to support territory objectives
- Participate in manufacturers training, customer visits, and market events
- Maintain accurate records of customer interactions, quotes, and activity in our CRM
- Stay informed on product updates, industry trends, and competitive activity
- Provide regular updates and reports to leadership
Phase 2- Outside Sales/Territory Manager
- Build and maintain strong, trusted relationships within your territory
- Take ownership of territory growth, sales planning, and time management
- Identify opportunities, generate leads, and close new business
- Participating in industry associations, trainings, and customer events
- Provide consistent sales reporting, forecasts, and CRM documentation
- Collaborate closely with inside sales, marketing, and leadership
- Act as a problem‑solver and partner for customers and manufacturers
If you’re looking for a place where your effort, attitude, and growth mindset matter, and where we can grow together, we’d love to start that conversation. Apply today with your resume!
We are an independent manufacturing company in the plumbing industry. We have been family owned sine 1970 and working toward our 3rd generation of ownership!