Assistant Manager

THE LOVELAND CENTER

JOB TITLE: Assistant Manager.

DEPARTMENT: Venice.

REPORTS TO: Program Manager.

Supervises: Staff in the assigned area.

Summary

The Assistant Manager position supports the Program Manager in providing leadership, oversight, and direction for their assigned Loveland Center programs. They assist in building pathways for inclusion in the greater community and help move the center forward in providing the best services and support for the I/DD community.

Qualifications

Associate’s Degree in a related field with at least one (1) year experience working in an educational, health care, or related field and at least six (6) months working with individuals with intellectual or developmental disabilities. Experience will substitute year for year for educational experience. Must have a driver’s license and access to a reliable motor vehicle.

Competencies

• Strong verbal and written communication skills.
• Ability to conduct oneself in a calm and professional demeanor when interacting with the public and/or with difficult situations.
• Ability to problem solve and must be able to work independently and in team environments.
• Enthusiastic, professional, positive, motivating, inspiring, mission-driven personality.
• Effective time management skills.
• Outstanding presentation and public speaking skills.
• Detail-oriented, while remaining organized and capable of prioritizing accordingly.
• Ability to handle confidential information with sensitivity and integrity.
• Knowledge of, or ability to master, Therap, I connect, Google Suite, and other needed computer programs.
  
  

Duties

• Assist in maintaining professional standards of the highest quality with regards to health, safety, program management, staff, participant supervision, and other company needs.
• Help maintain lines of communication among participants, parents/guardians, staff, volunteers, Program Manager, and administrative team regarding all aspects of daily programming.
• Support oversight of all programs and services in your service area and promote an atmosphere conducive to life skills development and training in all program areas.
• With DSPs and Program Manager, assist in scheduling staff and participant activities within all area programs.
• Assist in performing weekly and monthly assessments and reviews on programmatic quality.
• Help ensure all APD regulations and Loveland Standards are met.
• Participate in both external and internal audits and assist in developing a plan of correction in a timely manner.
• Support the evaluation of the performance of DSPs and report concerns to the Program Manager.
• Assist in interviewing, hiring, and training processes of new staff in the assigned area.
• During a crisis situation, help coordinate activities related to the situation until resolution is reached and the safety of participants and employees is assured.
• Assist in implementing new programs that serve the needs of the center.
• Serve as an ambassador for Loveland’s mission and advocate for individuals with I/DD in an effort to bring visibility to disability.
• Represent Loveland Center at community events to help grow the program.
  
  

Agency-wide Requirements

• Fully adhere to Loveland’s Unifying Values and Code of Ethics.
• Embrace and support the values of diversity, equity, and inclusion and ensure that they are reflected in all aspects of work.
• Promote a supportive environment by performing job duties in a positive and respectful manner.
• Collaborate cross-functionally with peers and staff from administration and other locations to work towards achieving agency goals.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that would normally be met by an Assistant Manager to successfully perform the essential functions of this job. While performing the duties of this job, the Assistant Program Manager is regularly required to talk and hear; frequently is required to stand, walk, sit; and use hands. The Assistant Program Manager is occasionally required to reach with hands and arms; as well as stoop, kneel, crouch, or crawl. The Assistant Manager may be required to lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those that an Assistant Manager encounters while performing the essential functions of their jobs. Primarily, an Assistant Manager is subject to indoor conditions and subject to low to moderate noise levels with periodic disruptions in routine. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

THIS JOB DESCRIPTION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION. THE ASSISTANT PROGRAM MANAGER MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND TO PERFORM ANY OTHER RELATED DUTIES AS MAY BE ASSIGNED BY THE PROGRAM MANAGER. CONTINUED EMPLOYMENT REMAINS ON AN “AT-WILL” BASIS.

This Job Description does not constitute a written or implied contract and may be changed as the business needs of Loveland Center, Inc. arise.

Employee Signature: ______________________________________

Date: ______

Employee Name (print): _______________________________________

Manager: _____________________________________________Date: __________

HR Generalist: ________________________________ Date: ____________