Market Director Risk Management

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000 team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

 The Market Director, Risk Management is responsible for the oversight and support of a designated group of Ardent affiliates / facilities, based on size and geography.  This position develops and supports facility level risk management activities and programs.  This position will manage the Risk Management needs across the assigned affiliates, including support for policy and procedure implementation, risk identification and mitigation, and provide onsite and remote risk management related education, and support.  The Market Director, Risk Management has significant interaction with hospital leadership, and other departments.

• Communication and Implementation of the AHS Risk Management Program, for designated facilities, including the Ardent Enterprise Risk Management program.
• Deliver training and education modules for identified and potential risk areas and best practices to assigned facilities.
• Provide support to the assigned facility Risk Managers for patient complaints/grievances, claims (discovery, mitigation/resolution efforts/proceedings related to potentially compensable events), annual insurance renewal process, & daily Risk Management needs as needed
• Development and Implementation support of strategic risk management initiatives, including Premium Credit Programs
• Prepare oral and written reports, including recommendations for improvement based on event related and/or industry trends
• Conduct quarterly claims reviews with assigned facilities and the AHS medical malpractice TPA
• Conduct onsite risk management assessment(s) for designated facilities & analyze market specific trends for early risk identification and mitigation.
• Responsible for support and compliance with key risk management metrics for designated facilities
• Coordinate policy and procedure implementation at assigned facilities, when necessary.
• Coordination of multi-disciplinary joint projects and initiatives, along with identification/implementation of facility specific projects and initiatives related to specific risk mitigation needs for designated facilities

Education & Experience:

• BSN is required.
• 5 years in relevant Healthcare experience, including direct oversight of Risk Managers.
• Experience prioritizing, conducting, and documenting investigations is required.

Knowledge, Skills & Abilities:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with
• several abstract and concrete variables.
• Ability to plan, develop, and present programmatic materials in front of an audience greater than20 people,
• including senior leadership at the facility and corporate levels.
• Healthcare specific risk management knowledge
• Strong and effective communication skills
• Critical thinking, prioritization of work streams and projects and problem solving abilities.
• Travel is required.