What are the responsibilities and job description for the Customer Service Coordinator / CSC position at Lovelace Health System?
Overview
Responsibilities
Qualifications
Join our team as a day shift, full-time, Customer Service Coordinator in Bernalillo, NM.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Lovelace Health System includes six hospitals, 33 health care clinics and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,200, including more than 300 health care providers.
Responsibilities
- Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
- Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
- Adheres to policies, procedures and regulations to ensure compliance and patient safety.
Qualifications
Job Requirements:
- High School Diploma or GED equivalent.
- Medical Terminology.
Preferred Job Requirements:
- Associate’s Degree in related field of study.
- Previous medical office experience.
- Heart Saver.
*** Position is located at: 554 Venada Plaza
Bernalillo, NM 87004***