What are the responsibilities and job description for the Care Partner MA position at Lovelace Health System?
Overview
Responsibilities
Qualifications
Join our team as a day shift, full-time, Quality/Patient Safety Care Partner Certified Medical Assistant (CMA) in Albuquerque, NM. This position is local to the Albuquerque Metro Area.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.
Responsibilities
- Telephonic Outreach to patients for the purpose of scheduling Medicare Annual Wellness Visits, primary care and preventative care appointments.
- May also include chronic disease education, goal setting, and health assessment outreach calls to assist patients in changing health behaviors and reduce complications under the direction of a licensed nurse.
- Use standing orders to assist in closing preventive care measures, such as colon cancer screening, breast cancer screening and routine labs.
- Assist patients in coordinating care and resources to ensure optimal outcomes.
Qualifications
Job Requirements:
- High School Diploma or GED Equivalent.
- Completion of a Medical Assistant program from an accredited institution.
- Computer skills, including managing databases, Excel, and Word. Excellent written and verbal communication skills.
- Customer service and telephonic outreach.
- Experience in a clinic or hospital setting and knowledge of disease processes.
- Must be a registered or nationally certified Medical Assistant. Credentials held by Medical Assistant. Must require a recertification process on a regular basis.
BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.
- Training and team meetings will be held on-site.
- Candidate must be local to the Albuquerque Metro area.
Preferred Job Requirements:
- Experience with EPIC or Electronic Medical Record.
- Knowledge of disease processes and preventive measures.