Sr. IT Project Manager

Welcome to Love's! The Senior Technology Project Manager is responsible for leading complex technology initiatives from inception to delivery, ensuring alignment with business value and strategic goals for the Supply Chain organization. This role requires expertise in project management methodologies, stakeholder engagement, and emerging technologies, including Artificial Intelligence (AI). This individual will apply proven project management techniques relevant to the project and team performing them, whether that be in a ‘waterfall’, agile or hybrid approach.  As a senior level role, this person will also be responsible for coaching others in the practice of project management/scrum methodologies. 

Job Functions:

Project Leadership & Delivery 

• Manage end-to-end lifecycle of supply chain technology projects, from planning through deployment and post-implementation review. 

• Define project scope, objectives, and KPIs aligned with supply chain and business goals. 

• Develop and maintain project plans, budgets, and resource allocations. 

• Ensure projects are delivered on time, within scope, and within budget. 

• Assess and mitigate risks related to technology implementation in supply chain operations. 

• Leverage project management tools (Azure Dev Ops, Aha!, MSProject, etc.) to document, track and report on project progress and outcomes and facilitate overall planning  

• Ability to manage multiple projects effectively and efficiently across teams, technologies and business areas 

• Identify the best project management approach to use depending on the team and nature of the project and effectively execute as project manager. 

• Partner closely with solution implementation partners and determine how to adapt and consolidate methodologies to work with Love’s 

Technology Implementation & Optimization 

• Oversee implementation of supply chain systems, data, and integration platforms. 

• Identify opportunities for process automation and technology-driven improvements. 

• Coordinate with external partners, technology, and supply chain teams to ensure seamless system integration and data flow. 

• Leverage AI to improve project management functions, reporting, and risk management 

• Identify opportunities for improving project flow, documentation, and communication 

Stakeholder Engagement & Communication 

• Partner with supply chain leaders, subject matter experts, and technology teams to ensure alignment and adoption of technology solutions. 

• Communicate project status, risks, and benefits to leadership and cross-functional stakeholders. 

• Build strong relationships with key stakeholders and subject matter experts to earn their trust, confidence, and respect. 

• Preparation and presentation of project status/progress reports to various audiences, focusing on appropriate content for the audience 

• Effectively conduct meetings spanning multiple teams on complex matters. 

Mentorship & Team Development  

• Act as a mentor, coach, and facilitator to build self-organizing, high-performing teams.  

• Proactively remove obstacles to ensure teams remain focused and productive. 

• Define clear roles and responsibilities for all project team members, fostering accountability and ownership. 

• Guides the team in the setting of realistic objectives for delivery timeframes and continually manages project expectations with team and stakeholder in a traditional waterfall approach or in Agile/sprint delivery cycles. 

• For any agile project - facilitate scrum ceremonies – Sprint planning, grooming, daily stand-ups, sprint demo, retrospectives and feature planning.  Maintain team capacity, burn-downs, key metrics and dashboard reporting. 

• For any waterfall project – facilitate necessary meetings, resource/capacity models and planning, maintain project plan in appropriate tool by relevant project phase, reporting and stakeholder communication. 

• Demonstrates continuous improvement and encourages other team members to do the same 

• Continuously broadens capabilities to effectively apply Project Management /Agile techniques and improve coaching and mentoring skills.  

Experience: 

• Minimum of 8 years project management experience 

• Agile methodology experience, including Scrum. 

• Project management expertise, leading large scale, complex and high value projects. 

Hard Skills 

• Proficiency with project management tools (Azure DevOps, MSProject, Aha!, etc.) 

• Ability to build or determine requirements for project dashboards 

• Budget and cost control experience 

• AI-enabled project reporting and workflow optimization 

• Ability to manage complex, multi-team projects simultaneously 

• Strong documentation and status reporting capability 

Soft Skills 

• Detail oriented, with ability to explain the conceptual and speak to the detail of a project, relative to goals, tasks, resources and success criteria. 

• Ability to prioritize and manage numerous competing demands in a high stress environment 

• Excellent verbal and written communication skills across audiences 

• Works independently and able to make decisions quickly when necessary 

• Strong interpersonal skills 

Education 

• Bachelor's degree in MIS or related field required. 

• Certified Scrum Master (CSM) or Project Management Professional (PMP) Certifications preferred 

Work Environment

• Prolonged sitting, some bending and stooping 

• Eye strain (screen use) 

• Manual dexterity sufficient to operate a computer keyboard and calculator 

• Occasional lifting of up to 25 pounds 

• Requires normal range of hearing and vision 

• Additional hours may be necessary. 

Note: The items identified above are representative of those commonly associated with this position but are not exhaustive. Employees may encounter additional or unforeseen responsibilities in the course of their duties. 

This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross train in other positions, and perform other duties as required by workloads.