What are the responsibilities and job description for the Retail Customer Service Cashier position at Love's Travel Stops & Country Stores?
Job Title: Customer Service Representative
About the Job:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and maintaining a positive and welcoming environment.
Key Responsibilities:
- Provide excellent customer service through various channels, including phone, email, and in-person interactions
- Analyze and resolve customer complaints in a fair and timely manner
- Maintain accurate records of customer interactions and issue resolutions
- Collaborate with other teams to ensure seamless communication and service delivery
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- 1-2 years of customer-facing experience in a retail or service industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
Benefits:
- Fuel Your Growth with Love's - company-funded tuition assistance program
- Paid Time Off
- Flexible Scheduling
- 401(k) 100% Match up to 5%
- Medical/ Dental/ Vision Insurance
Why Work with Us?
At Love's Travel Stops & Country Stores, we love travel and adventure, and we want our employees to feel the same way! We offer competitive pay, benefits, and opportunities for growth and development. Our goal is to provide an exceptional shopping experience for our customers, and we believe that starts with our team members. If you're passionate about delivering top-notch service and working in a dynamic environment, we'd love to hear from you!
