What are the responsibilities and job description for the Operations Manager position at Love's Travel Stops & Country Stores?
Benefits:
- Fuel Your Growth with Love's - company funded tuition assistance.
- Paid Time Off.
- Flexible Scheduling.
- 401(k) – 100% match up to 5% .
- Medical/Dental/Vision Insurance after 30-days.
- Competitive Pay.
- Career Development.
- Quarterly Bonus Program.
- Profit-Sharing Opportunity
Welcome to Love’s!
At Love’s, our Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact.
Job Functions:
- Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
- Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
- Collaborate with managers in the efforts of talent acquisition.
Requirements:
- 2 years in retail, travel stop or c-store, big box, grocery, or department store management.
- 2 years managing operations with an annual sales volume of $2 million.
- 2 years affecting and deciphering budgets and P&L statements.
- 2 years supervising and training 5-10 employees.
- Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.
Skills and Demands:
- Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
- Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
- Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Salary : $2