What are the responsibilities and job description for the Account Representative position at Love’s Travel Stops and Careers?
Employee Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *
Welcome to Love's: The Account Representative will act as the primary point of contact for Love’s factoring clients. This position will be responsible for processing collateral and preparing daily funding requests for factoring clients.
Job Function:
- Act as primary point of contact for the client and assess the client’s needs.
- Provide consistent, personalized service and proactive communication to enhance client retention and loyalty.
- Review invoice schedules for accuracy and completeness.
- Make outbound calls to clients as needed.
- Answer or route inbound calls to appropriate department or person.
- Purchase invoice schedules.
- Monitor invoice quality.
- Collaborate with inter-department on issues that arise with your book of clients.
- Other duties as assigned.
Experience and Qualifications:
- Education:
- High School Diploma or equivalent required.
- Experience:
- 0-1 years of experience working in a factoring, commercial finance, collateral analysis, or banking environment is preferred.
- Skills:
- Ability to multitask and work in a fast-paced environment.
- Ability to manage changing deadlines and priorities.
- Ability to manage competing demands without sacrificing accuracy or customer service standards.
- Excellent verbal and written communication skills.
- Detail oriented.
- Knowledge of Microsoft Office products.
- Bilingual in Spanish and English is beneficial.
- Typical Physical Demands:
- Requires prolonged sitting, some bending and stooping.
- Occasional lifting up to 25 pounds.
- Manual dexterity sufficient to operate a computer keyboard and calculator.
- Requires normal range of hearing and vision.
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.