Front of House Team Member

At Love & Honey Fried Chicken, we believe every role is essential to creating a fantastic experience for our guests, and the front of house is where that experience begins. You're the first smile our guests see, the person who makes sure every order goes out right, and the reason the place is spotless. We're looking for a warm, reliable, hard-working team player who takes real pride in hospitality and cleanliness and loves a fast-paced environment. If that sounds like you, we'd love to hear from you!

Who We Are

We're a Philly-born, chef-founded fried chicken brand now growing across multiple states. Hand-dredged chicken, scratch-made sauces, and a whole lot of love in every order. Our Core Focus is simple: Love for Everyone We Serve. That means our guests, our teammates, our franchisees, our delivery drivers, and our neighbors. When people feel valued, respected, and cared for, they create better experiences for others.

Our Core Values (and what they look like on a shift)

Our Core Values aren't words on a wall. They're how we hire, how we coach, and how we decide who belongs on our team.

• Accountability: We own our actions, our results, and our mistakes. If the counter needs wiping, the sanitizer bucket needs changing, or the sauce station is running low, you don't wait to be asked. If an order goes wrong, you make it right.
• Get Better Every Day: Perfection isn't the goal. Progress is. You'll learn the menu, then the window, then expo, then back-fry, and you'll keep asking how to do it better.
• Exceptional Human: Skills can be taught. Character can't. We hire people who are kind, humble, respectful, and hardworking, and who treat every guest and teammate with dignity, even at 7pm on a Friday.
• Authenticity: We're real with our guests and with each other. Honest when an order is running behind, quick to ask when you don't know, and never cutting corners on cleanliness or food safety, especially when no one is watching.
• Achievement: We take pride in our work and expect excellence. A spotless window, a sanitized station, an accurate order, and a guest who leaves happier than they arrived. We don't settle for average because our guests deserve more than average.

If these values sound like you, you'll probably thrive here. If they don't, that's okay too. We'd rather be clear about who we are.

Clean Is the Standard

A clean restaurant is one of the most important ways we show Love for Everyone We Serve. Our guests judge our kitchen by what they see at the window, so cleanliness and sanitation aren't a chore we get to at the end of the night. They're how we work, all shift long. We clean as we go, we keep every station and the whole front of house spotless, we follow our food safety and sanitation standards every single time, and we close the restaurant so it's ready for the next team before anyone goes home. If something is dirty, out of place, or doesn't look right, you take care of it or flag it to a manager. No one should have to ask. If that kind of pride in a clean restaurant sounds like you, you'll fit right in here.

What You'll Do

Hospitality

• Greet every guest with a smile, take orders at the take-out window, answer menu questions, and make recommendations
• Hand off orders by name and double-check every bag before it leaves the window (sauces, sides, utensils, the works)
• Handle cash and credit card transactions accurately
• Run the expo station: text message updates, DoorDash tablet, online and app orders, and keeping delivery drivers moving
• If something isn't right with an order, own it and make it right

Cleanliness & Sanitation

• Keep your station and the whole front of house clean, sanitized, and guest-ready all shift long (clean as you go, always)
• Follow our food safety and sanitation standards on every shift, no shortcuts
• Nightly cleaning and full front of house reset with the closing team
• May be asked to work opening shifts on occasion

Food & Side Work

• Work the sandwich assembly station to spec
• Light prep and knife skills
• Side work: portioning 2 oz sauces and assembling take-out boxes
• Restock stations, paper goods, and supplies
• Assist the fry team with back-fry as needed (training provided)

Setting the Standard

• As we grow, new franchisee candidates train in our restaurant. You'll help show them how we do front of house: how we greet guests, run the window and expo, and keep the place spotless from open to close. The way you work every day sets the standard for future Love & Honey locations.

At Love & Honey Fried Chicken, everyone does every job! Teamwork is at the heart of what we do.

Schedule

• Part-time: Wednesday, Thursday, and Friday
• 3pm to close (approximately 11 to 11:30pm)

What We're Looking For

• Customer-facing restaurant experience required (1 year preferred)
• You clean as you go without being told, and you don't consider a shift done until your station is reset for the next person
• Comfortable with the physical work of keeping a restaurant clean, every shift
• Warm and genuine with guests, with strong communication and teamwork skills
• Comfortable in a fast-paced environment and able to multitask
• Dependable, punctual, and detail-oriented
• Able to lift and carry up to 50 lbs
• Willing to jump into different roles as needed
• Food handler or ServSafe certification is a plus (we'll train you either way)
• English required

Compensation & Benefits

• $15 to $17 per hour based on experience, plus tips
• Paid training
• Paid Time Off (PTO)
• 401(k) program
• 50% employee discount
• Referral bonus program

Work Location: In person

Honey, it's time to join the flock. Apply today!

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Paid training

Experience:

• Restaurant: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Salary : $15 - $17