SALES CONSULTANT

About the Role:

As a Sales Consultant in the power equipment retail industry, you will play a pivotal role in driving sales and delivering exceptional customer service to a diverse clientele. Your primary objective will be to understand customer needs and recommend the most suitable power equipment products, ensuring customer satisfaction and loyalty. You will act as a knowledgeable resource, providing detailed product information, demonstrating features, and assisting customers throughout the purchasing process. Additionally, you will contribute to achieving sales targets and supporting store operations by maintaining product displays and inventory awareness. This role requires a proactive approach to building relationships, problem-solving, and staying informed about industry trends to effectively meet customer demands.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in retail sales, preferably within the power equipment or related industry.
• Strong communication and interpersonal skills.
• Basic proficiency with point-of-sale (POS) systems and sales software.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

• Technical knowledge or certification related to power equipment or machinery.
• Experience with inventory management and merchandising.
• Demonstrated ability to meet or exceed sales targets consistently.
• Customer service training or certification.
• Multilingual abilities relevant to the local customer base.

Responsibilities:

• Engage with customers to assess their power equipment needs and provide tailored product recommendations.
• Demonstrate product features and benefits to help customers make informed purchasing decisions.
• Maintain up-to-date knowledge of the product range, including new arrivals and technical specifications.
• Process sales transactions accurately and efficiently while ensuring a positive customer experience.
• Collaborate with the sales team and management to meet or exceed monthly sales targets.
• Assist in organizing and maintaining product displays to enhance the shopping environment.
• Handle customer inquiries, resolve issues, and provide after-sales support as needed.
• Participate in training sessions to continuously improve product knowledge and sales techniques.

Skills:

In this role, strong communication skills are essential for understanding customer needs and clearly conveying product information, which helps build trust and facilitates sales. Sales skills, including negotiation and closing techniques, are applied daily to convert inquiries into purchases and achieve sales goals. Technical knowledge of power equipment enables you to confidently demonstrate products and answer detailed questions, enhancing the customer experience. Organizational skills are used to maintain attractive product displays and manage inventory effectively, ensuring the store operates smoothly. Additionally, problem-solving skills help address customer concerns promptly, fostering long-term customer relationships and repeat business.