What are the responsibilities and job description for the Automotive Service Advisors, Experience Required! position at Love Honda?
2219 South Suncoast Blvd., Homosassa, FL 34448
AUTOMOTIVE SERVICE ADVISOR
Income Potential $65,000 - $95,000!
Walk-in Applicants are Welcome!
If you have a proven track record of top performance, you might be able to join our busy, well-established dealership. While other stores are downsizing techs due to the sluggish economy, our shop is enjoying continued growth.
We have an abundance of work! Our goal is to double our volume over the next 6 months.
Continuing factory training available. Be prepared to provide performance reports reflecting your high productivity,
efficiency, and CSI.
We understand that top performers are looking for top compensation and benefits. If you want to be part of a winning team, Apply Online today and be sure to upload your resume and complete the assessment!
We are adding Experienced Service Advisors to our team now. We're the best at fostering long-term and continuous relationships, that's why our Service Advisors specialize in repeat customer relationships. We value our employees and invest in their success.
To be considered, candidates must have proven experience as an automotive service advisor/writer, preferably in a dealership setting.
We offer:
- Income potential $65,000 - $95,000!
- Competitive Commission-Based Pay Plan Monthly Incentives!
- Medical, Dental, and Life insurance
- 401(k) Plan with company match
- Paid vacation
- Great opportunity for a successful career
- Extensive training program
- Team environment
Responsibilities - Service Advisor:
- Attitude is everything—greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended/additional services using low-pressure, high-integrity methods
- Provide accurate estimates of repair/maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Acts as a liaison between our customers and our service techs.
- Keep customers informed of progress
- Notify customers when vehicles are ready for pick up
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Requirements - Service Advisor:
- Experience required
- Must be an expert in customer service—someone who is as comfortable greeting customers as they are scheduling appointments
- Self-motivated, good work ethic, and a team player
- Well-groomed appearance with a positive attitude
- Computer proficient
- High school diploma or equivalent
- Valid driver's license and good driving record
- Resume must be uploaded, and online assessment completed for immediate consideration.
- Applicants must pass pre-employment testing to include background checks, MVR, and drug screening.
About US:
Love Honda is family-owned and operated and has been in the same location since 1990. Our primary goal is to satisfy our customers. We understand the needs and concerns of the people in this town and our core focus is building relationships that last with our employees, customers, and community.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.