Concert Operations Manager

TO APPLY: Please send a cover letter along with your resume to: Jake Cunningham, Director of Artistic Operations  jcunningham@louisvilleorchestra.org  

Job Summary: The Concert Operations Manager reports to the Director of Artistic Operations and provides integral support to the Operations Department through the facilitation of desired outcomes in concert production, guest artist contracts and logistics, the running of the organization’s audition processes, recordings, as well as supporting the flow of day-to-day operational tasks for the department and the Director. This is a forward-facing role for the organization, responsible for the management of relationships with numerous external partners throughout the city and with a focus on producing high-level results, both onstage and through organized administration.    

The Ideal Candidate: The successful Concert Operations Manager will maximize discretion while managing multiple projects simultaneously. The ideal candidate anticipates, and remains one step ahead while also laying the early groundwork needed for each project and performance and works to offer creative solutions and opportunities. Calm under pressure, articulate, and driven towards results, the candidate takes ownership of assigned projects while maintaining a positive rapport with various guests of the orchestra, our staff, musicians, conductors, and our partners. Candidate has a history of achieving high results while also working as part of a team to further department and organization- wide initiatives. This position will manage a variety of projects independently and professionally, with prior experience on the operations/production side of an arts organization and experience working with unions a plus.      

Main Areas of Ownership 

• Concert production, performance and administrative logistics 
• Fulfilment of all required contractual and onstage rider needs for each performance, and the assistance in generating select contracts for artists, conductors, and various partners throughout the season 
• Main LO concert production contact for internal and external partners for all performances, and guest artist point of contact for selected performances throughout the season  
• The successful management of relationships with local partners to achieve high level performance results  
• Invoicing and Finance, including the review and approval of invoices and financial performance statements  
• Research and documentation 
• Manages all aspects of the Louisville Orchestra’s full audition process and procedures, and works closely with the LO’s Director of Personnel and Director of Artistic Operations on updates and best practices  

Duties and Responsibilities – Concert Operations Manager  

Performances 

• With the Director of Artistic Operations, manages and confirms all seasonal performance dates with each venue 
• Works with the Director of Artistic Operations and the Operations Team to confirm, in advance, all aspects of each performance 
• Serves as main point of contact for all concert production needs at each venue, and with each participating partner and vendor  
• Ensures compliance with artistic, venue, and production contracts  

Guest Artists 

• Coordinates rehearsal and performance schedules for all guest artists with the Operations Department’s Operations Manager and Assistant to the Music Director   
• Secures and provides all rider requirements and meets all onsite contractual obligations. Prepares dressing rooms as required by contract riders for selected concert weeks throughout the season  
• Serves as the main point of contact onsite for guest artists on selected concert weeks (“concert duty”)  
• Creates a welcoming atmosphere for our guests by determining individual needs and interests, and develops an understanding of local institutions to provide meaningful recommendations in Louisville to our visiting artists      

Local Vendors 

• Serves as the LO’s main initial point of contact for advancing sound, lighting, backline, and venue needs. Maintains and expands relationships with local production companies to achieve programming and staging goals  

Recordings 

• Works with the Director of Artistic Operations on all aspects of audio and video recordings, including communication with engineers, filmographers, musicians, producers and publishers  
• Works closely with the LO’s recording engineer, and obtains all relevant recordings throughout the season. Maintains the archive of all performance recordings 
• Serves as one of the organization’s representatives on the on the Recording Committee, and manages artist inquiries for archival performance recordings, including receiving permission for distribution from the union, arranging agreements with artists and artist management, and copying and distributing recordings under contract guidelines and protocols  
• Works closely with the audio and recording engineer(s) on concert specifics and staging possibilities   

Auditions: 

• Manages all logistics for each audition held by the Louisville Orchestra, with training provided, from inception to completion, including:  
• Schedules dates and venues for each orchestra audition  
• Creates all audition advertisements and application materials 
• Works with section principals to develop audition committees in line with the guidelines of our Collective Bargaining Agreement (“CBA”)  
• Manages all audition correspondence, including the creation of audition mailings, music preparation with the library; processing resumes and audition deposits, and application forms 
• Maintains candidate database for each audition  
• Manages audition time slots, coordinates and runs all auditions, and is the point-person and host for all candidates, providing thorough information and updates to all candidates throughout the process 

Project Management: 

• Assists the Director of Artistic Operations with various projects throughout each season, as determined by programming and organizational objectives  
• Other duties as assigned by the Director of Artistic Operations  

Education:  

• Bachelor’s degree, with a preference toward Music or Arts Administration 

Qualifications: 

• Excellent interpersonal and communication skills (internal and external, written and verbal); detail-oriented and organized 
• Comfort and disposition to serve in a highly visible role for the organization 
• Working knowledge of Microsoft Office applications 
• The ability to use discretion when dealing with confidential information/data is essential to this position   
• Critical and forward-looking thinker who can devise and enact solutions 
• Strong organizational skills, ability to perform multiple tasks efficiently and with attention to detail 
• Basic knowledge of repertoire 
• Emotional intelligence and a sense of humor  
• Independently effective while also being a resourceful team player  
• 2-3 years of related experience at an arts organization preferred but not required  
• Must have a valid driver’s license  
• Availability to work nights and weekends is a must 

To Apply: Please send a cover letter along with your resume to: Jake Cunningham, Director of Artistic Operations  jcunningham@louisvilleorchestra.org