What are the responsibilities and job description for the Systems Engineer III (Infrastructure) position at Louisville Metro Government?
Company Description Louisville Metro Government is committed to building a world-class city with safe, vibrant neighborhoods, strong educational and innovation systems, and a high quality of life for all residents. The organization values public service and supports employees who are dedicated to community impact and civic engagement. The Human Resources Department provides comprehensive, confidential support and customer service throughout every stage of an employee’s career. Team members benefit from professional HR services designed to foster a positive, respectful, and high-performing workplace. Working for Louisville Metro Government offers the opportunity to contribute meaningfully to city initiatives while being part of an engaged and supportive workforce.
Role Description The Systems Engineer III (Infrastructure) is a full-time hybrid role based in Louisville, KY, with flexibility for some work from home. This role is responsible for designing, implementing, and maintaining core infrastructure systems, including servers, storage, networks, and related platforms that support citywide operations. Day-to-day activities include performing advanced system administration, monitoring performance and availability, and proactively troubleshooting complex technical issues to ensure stable and secure services. The Systems Engineer III collaborates with IT and business teams to plan and execute infrastructure projects, develop technical documentation, and provide escalated technical support for critical systems and applications. The role also involves evaluating new technologies, contributing to infrastructure standards, and helping ensure compliance with security and governance requirements.
Qualifications
Role Description The Systems Engineer III (Infrastructure) is a full-time hybrid role based in Louisville, KY, with flexibility for some work from home. This role is responsible for designing, implementing, and maintaining core infrastructure systems, including servers, storage, networks, and related platforms that support citywide operations. Day-to-day activities include performing advanced system administration, monitoring performance and availability, and proactively troubleshooting complex technical issues to ensure stable and secure services. The Systems Engineer III collaborates with IT and business teams to plan and execute infrastructure projects, develop technical documentation, and provide escalated technical support for critical systems and applications. The role also involves evaluating new technologies, contributing to infrastructure standards, and helping ensure compliance with security and governance requirements.
Qualifications
- Candidates should possess strong Systems Engineering and Systems Design skills for planning, building, and optimizing infrastructure solutions.
- Candidates should possess advanced System Administration skills for managing servers, storage, networks, and enterprise platforms.
- Candidates should possess solid Troubleshooting and Technical Support skills for diagnosing issues, resolving incidents, and supporting complex environments.
- Relevant experience with virtualization, cloud or hybrid infrastructure, and automation tools is beneficial.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
- Familiarity with security best practices, backup and recovery, and high-availability configurations is preferred.
- Strong communication, documentation, and collaboration skills, with the ability to work effectively in a diverse public-sector environment.
- Experience in government, public sector, or large enterprise IT environments is a plus.