Parking Lot Attendant

FLSA Status:    Hourly Non-Exempt

Start Date:        March 27th-September 13th

Under the direction of the Manager, Stadium Operations, the Parking Attendant is responsible to issue parking tickets and collect payment in accordance with Company’s operational policies and standards. Parking attendants should greet and answer guests’ questions, resolve issues, provide exceptional customer service and direct guests where to park. This is a part-time, seasonal position that requires days, nights, weekends and some holidays. Must be 18 years of age or older.

 Essential Functions & Duties: 

·              Welcome and greet each guest in a friendly and professional manner.

·              Partner with all team members to provide the best guest experience.

·              Provide quick and pleasant assistance supporting guests at entry and exit lanes.

·              Direct guests where to park.

·              Issue parking tickets to customers, recording the required information on each ticket.

·              Collect payment either through cash, credit card or voucher, always securing cash according to the company’s standard operating procedures (cashless payments are expected unless not possible). 

·              Assist and educate guests on Slugger Field’s policies and procedures.

·              Provide the company’s standards of service with each guest interaction.

·              Must be able to work in all types of outdoor weather conditions and within a stadium environment.

·              While performing the duties of this Job, the employee is regularly required the use of hands, hearing, and speech.

·              The employee is regularly required to stand for extended periods of time.

·         High school education or equivalent

·         Previous customer experience preferred.

·         Excellent guest service skills; ability to adhere to Company’s customer service standards.

·         Excellent communication skills; ability to effectively communicate with guests and co-workers in the English language.

·         Capable of following job guidelines and supervisors' instructions.

 

Peyton Hooper, Stadium Operations Manager

·         Louisville Bats at Louisville Slugger Field – 401 E Main St, Louisville, KY, 40202

·         phooper@batsbaseball.com

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.