What are the responsibilities and job description for the Patient Service Specialist (PSS) - Medical Front Desk position at Louisiana Pain Care, LLC?
Job description
Louisiana Pain Care, LLC has an opening for a Patient Service Specialist (PSS) - Medical Front Desk position. This position will be located in our Ruston, LA location. This is a fast paced medical office with benefits, including PTO after your initial 60 days. Looking for a customer service, detail oriented individual who is able to work in a fast paced environment, a team player with a great personality.
*NO nights, NO holidays, and NO weekends!
Responsibilities:
Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. Coordinates patient appointments, working with manager to minimize cancellations and supports treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects towards patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients, other department and physicians.
- Maintains office, orders supplies and manages mail.
- Travels to main office site for coverage when necessary.
Qualifications:
- HS diploma or GED is required
Preferred Experience:
- 3-5 years experience
- Customer Service experience in a medical office
- NexGen experience
- EPM/EHR experience
* Knowledge Test Screening will be given
* Drug test and Background Check will be performed
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person