What are the responsibilities and job description for the Front Office- As needed position position at LOUISIANA HAND TO SHOULDER CENTER LLC?
Description
The Louisiana Hand to Shoulder Center, LLC is seeking a front office member to join our team! This position is varying shifts on an as needed basis to total approximately 10-18 hours a week, Monday-Thursday, 8a-5p and Friday 8a-3p in our Covington, Louisiana medical office.
The Louisiana Hand to Shoulder Center, LLC is a freestanding Orthopedic Upper Extremity Practice dedicated to caring for those of all ages. We have been serving the Northshore community and surrounding area since April of 2018.
We are seeking a candidate with some prior experience within the medical field, that offers the job skill to:
· Uphold the positive reputation of our medical office by always treating patients in a friendly, welcoming, and compassionate manner
· Answer phones and greeting patients at check-in and check-out. Capable of provide assistance and directions to patients when necessary
· Escort patients to rooms if needed
· Utilize our medical office software to schedule appointments & input patient demographics (All new hires will receive Electronic Health Records training)
· Maintain effective and timely patient flow through check-in process
· Maintain confidentiality of all patient records (All new hires will receive HIPPA compliance training)\
· Maintain and upload documentation to respective patient charts
· Monitor email and SMS patient communications to provide timely response
Requirements
Qualifications
· High school diploma or equivalent
· Completion of a certificate training program preferred (not required)
· 1 years of experience working in a relevant front office, medical setting role (Orthopedic experience preferred, but not required)
· Knowledge of some minor medical terminology
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Ability to work independently or as part of a team
· Dedication to maintaining confidentiality of all patient records
· Basic computer skills (phone etiquette and EHR training provided on-site)
If you are interested in joining our team and working in a new, dynamic Orthopedic Upper Extremity practice; then send us your resume today! We look forward to meeting you!