What are the responsibilities and job description for the Receptionist position at Louisiana Gastroenterology?
Description:
Position Summary:
Provides direct support to patients, physicians, physician assistants, and nurse practitioners. Performs work utilizing best practices for medical support professionals. Contributes to a collaborative work environment where interactions with patients and co-workers are respectful and courteous. Maintains patient privacy in conjunction with company policies, HIPAA guidelines and all relevant government regulations. Displays respectful behavior towards others.
Job Specific Responsibilities:
Patient Interaction
- Communicates professionally with patients in person to obtain and provide information for clinic and visits.
Documentation
- Enters accurate notes into patient electronic charts. Completes Gmed tasks in the gGastro medical records system in a timely manner. Ensures tasks are routinely completed and that outstanding/pending tasks are kept below 100.
Training
- Provides training to co-workers as needed. Attends training as required.
- Other duties as assigned.
Education:
- High School diploma or equivalency
Work Experience & Skills:
- One year work experience in a business office support role for a medical clinic or surgery/procedure center is preferred.
- Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) and medical records information systems is preferred.
- Experienced with best practices for proper telephone etiquette.
- Must have good attention to detail.
- Customer service experience is required.
- Good verbal and written communication skills are required.
- Must be willing to follow directions to provide excellent patient care.
- Must be able to document information accurately in patient records.