What are the responsibilities and job description for the GUEST SERVICES ATTENDANT (ON-CALL) position at LOUISIANA DOWNS INVESTMENT COMPANY?
Description:Guest Services Attendant (Part- Time/Events Only)Responsibilities for Gold Shirts (GSA) Assist marketing staff with special event set up, execution, and event closureGreet guests and answer any questions they have regarding eventProvide special assistance to guests with needs such as individuals with wheelchairs or other disabilitiesProvide excellent customer service throughout the duration of assigned tasksOffer assistance to supporting departments Other duties as assignedQualifications for Gold Shirts (GSA)1-3 years of experience working in a customer service-based industryAbility to work in a standing position for long periods of timeExceptional interpersonal skills and a friendly demeanorPersonal organization and accountability are required to ensure a positive experience for visitorsKnowledgeable about the property Ability to work well in a group and be proactive about the needs of guestsAble to work various shifts, weekends, possibly holidays and late nightsReliability and promptness in arriving for scheduled shiftsLAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.Requirements:Guest Services Attendant (Part- Time/Events Only)Responsibilities for Gold Shirts (GSA) Assist marketing staff with special event set up, execution, and event closureGreet guests and answer any questions they have regarding eventProvide special assistance to guests with needs such as individuals with wheelchairs or other disabilitiesProvide excellent customer service throughout the duration of assigned tasksOffer assistance to supporting departments Other duties as assignedQualifications for Gold Shirts (GSA)1-3 years of experience working in a customer service-based industryAbility to work in a standing position for long periods of timeExceptional interpersonal skills and a friendly demeanorPersonal organization and accountability are required to ensure a positive experience for visitorsKnowledgeable about the property Ability to work well in a group and be proactive about the needs of guestsAble to work various shifts, weekends, possibly holidays and late nightsReliability and promptness in arriving for scheduled shiftsLAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
