What are the responsibilities and job description for the PROMOTIONS ASSOCIATE- Part Time position at LOUISIANA DOWNS INVESTMENT COMPANY LLC?
PROMOTIONS ASSOCIATE
Louisiana Downs Racetrack opened in October 1974 with approximately 15,000 fans in attendance, the first day of its inaugural meet. We are looking for fun, professional, and responsible team members who love delivering world-class services to our guests. If you enjoy working in a fun and fast-paced environment with a positive attitude, we may have the career opportunity for you!
BENEFITS:
Louisiana Downs is proud to offer a professional, exciting, enjoyable, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:
- Free Parking
- Free Employee Assistance Program
- Fun and Free Employer Events
- Health Benefits
ESSSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITES:
We are looking for an Events & Promotions Associate to ensure a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is exceeded.
MORE SPECIFICALLY YOU WILL:
- Greet and welcome customers with a smile as a company representative
- Ensure each customer interaction results in increased customer confidence
- Promote and execute customer promotions flawlessly
- Staff special events registration areas
- Assist as needed with Rewards
- Effectively and enthusiastically communicate the benefits of the customer loyalty program and provides players with compelling reasons to play at the casino.
- Ensure that promotions/events areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
- Ensure collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.
- Track inventories and expenses for each assigned project
- Maintain record keeping for each project including tracking reports and analysis
- Act as a role model and always present oneself as a credit to LAD and encourages others to do the same
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Licensed and authorized to execute promotions on the faming floor.
QUALIFICATIONS:
- Must be at least 21 years or older.
- Some college preferred but not required.
- Must be able to deal with guests in a casino environment.
- Must have previous experience in the hospitality, retail or casino industry.
- Must be able to get along with co-workers as a team.
- Must present a well-groomed appearance.
- Must have excel and Microsoft office knowledge at an above proficient level.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able to maneuver to all areas of the casino.
- Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
- Must have the manual dexterity to operate, keyboard, computer, and 10—key adding machine, photocopy machine, fac machine and telephone.
- Must be able to respond calmly and make rational decisions when handling guests’ demands in a fast pace environment.
- Must be able to read, write, speak and understand English.
- Must be able to respond to visual cues.
Gaming Permit: Non-Key
Must be able to obtain a gaming license
LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.