Quality and Food Safety Coordinator, North America

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

The Quality and Food Safety Coordinator for North America supports the regional implementation and coordination of global quality and food safety standards across all business platforms, including grains and oilseeds, food and feed solutions, juice, coffee, and cotton seeds. This role facilitates compliance activities to ensure that both imported and regionally produced products meet all applicable regulatory and customer requirements. The coordinator acts as the Preventive Controls Qualified Individual (PCQI) for the region, enables collaboration across North American assets, and assists in advancing the company's vision and strategy for quality and food safety.

Key Responsibilities

Standards Implementation and Coordination

• Facilitate the rollout and adoption of global quality and food safety standards, policies, and procedures throughout all North American business platforms.
• Coordinate compliance activities across the region to ensure all imported and regionally produced products meet or exceed regulatory, industry, and customer requirements.
• Support sites in aligning local practices with regional and global expectations.

PCQI and Regulatory Coordination

• Serve as the regional PCQI, supporting compliance efforts with FDA and other relevant food safety regulations.
• Track and communicate regulatory changes and requirements to relevant stakeholders.
• Coordinate regulatory documentation and submission activities across sites.

Cross-Functional Liaison

• Act as liaison between site quality managers (dotted line coordination) and global leadership to promote alignment with regional and global standards.
• Connect with business platforms (grains and oilseeds, food and feed solutions, juice, coffee, cotton seeds) to facilitate consistent quality and food safety practices.
• Collaborate with counterparts in other regions to exchange best practices and contribute to continuous improvement initiatives globally.

Reporting and Communication

• Consolidate and report regional quality and food safety performance metrics, risks, trends, and opportunities to global leadership.
• Facilitate regular communication channels among business units, sites, and the Global Head of Quality and Food Safety
• Represent the company in regional industry associations, regulatory forums, and customer meetings related to quality and food safety.

Program Support and Facilitation

• Assist the Global Head of Quality and Food Safety in advancing the regional vision and strategy for quality and food safety.
• Coordinate crisis management and recall response programs in the event of any food alert, facilitating swift and effective action to protect consumers and maintain regulatory compliance.
• Support the planning and execution of training programs for site quality managers and key personnel to reinforce best practices and compliance understanding.

Data Management and Analysis

• Collect, consolidate, and report key performance indicators (KPIs) for the region, ensuring accurate tracking of quality and food safety metrics.
• Analyze data trends and work collaboratively with site quality managers to identify and support continuous improvement initiatives based on KPI outcomes.

Audit Program Coordination

• Coordinate the implementation and execution of the internal audit program for the region, scheduling and facilitating regular assessments of site compliance with company standards and regulatory requirements.
• Track audit findings and support sites in developing corrective action plans.

Global Initiative Deployment

• Facilitate the regional rollout of global quality and food safety programs, such as digital initiatives, to drive consistency, efficiency, and innovation across all sites.
• Supporting site quality managers in program integration and adoption, providing resources and monitoring progress toward desired outcomes.

Knowledge Management

• Maintain current knowledge of emerging food safety and quality trends, as well as new and evolving regulatory requirements.
• Share relevant updates with stakeholders to support proactive adaptation of company standards and procedures.

Qualifications

Education and Certifications

• Bachelor’s degree in food science, Microbiology, Chemistry, or a related field; advanced degree preferred.
• FDA Food Facility Registration knowledge
• FSMA Foreign Supplier Verification Program (FSVP) Rule understanding
• PCQI certification required; additional quality or food safety certifications preferred.

Experience

• Minimum 8 years' experience in food safety, quality assurance, or related roles within the food or agricultural industry
• Demonstrated experience in regulatory compliance coordination, cross-functional collaboration, and supporting the implementation of global standards.

Skills and Competencies

• Exceptional communication, organizational, and facilitation skills
• Strong ability to influence and collaborate effectively across diverse teams and business platforms.
• Excellent analytical and problem-solving abilities
• Proven coordination and project support capabilities
• Ability to work effectively in a matrix environment with dotted line relationships.
• Willingness to travel regionally and internationally as needed.

Additional Information

Additional Information for the job

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us