Game Day Operations Staff

Loudoun United — Game Day Operations Staff

Part-Time, Seasonal

Location: Leesburg, VA

Department: Game Day / Matchday Operations

Reports To: Head of Gameday & Events

Position Summary

Loudoun United is seeking dependable and customer-focused Game Day Operations Staff to support home match operations. This role assists with stadium setup, fan services, and overall matchday execution to ensure a positive experience for all guests.

Responsibilities

• Assist with pre-match stadium setup and post-match breakdown, including signage, seating areas, and fan engagement spaces
• Provide guest services support, including greeting fans, answering questions, and assisting with seating and general inquiries
• Support ticketing and access control operations, including ticket scanning and entry management
• Assist with merchandise sales and sponsor activation areas as needed
• Work collaboratively with the operations team to ensure smooth matchday execution
• Deliver consistent, professional customer service throughout events
• Perform other game day duties as assigned by operations staff
  
  

Qualifications

• Must be at least 18 years old and authorized to work in the United States
• Strong communication and interpersonal skills
• Ability to stand for extended periods and lift up to approximately 50 pounds
• Ability to work outdoors in varying weather conditions
• Reliable, punctual, and able to work in a fast-paced, team-oriented environment
• Availability to work evenings, weekends, and most Loudoun United home matches
• Prior experience in customer service, events, hospitality, or sports operations preferred
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.