Branch Manager

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We’re proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community — that’s The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

Introduction

Loudoun County Public Library (LCPL) builds community by promoting the joy of reading and learning. Serving as the civic center of the community, LCPL provides free and equal access to a full variety of library resources and innovative technologies to enhance the quality of life and meet the informational, educational, and cultural interests of the entire community.

Job Summary

Loudoun County Public Library (LCPL) is offering energetic, creative, community-oriented leaders the opportunity to become a Branch Manager at the Rust Library in Leesburg, Virginia. A passion for exceptional customer service and the ability to forge strong ties within the community are paramount for success. Promoting the joy of reading and learning, fostering an organizational culture of Inspiration, Information, Innovation, and Inclusion are among the core missions of Loudoun County Public Library. The Branch Manager will oversee day-to-day operations of the branch, maintain high staff morale and serve as a member of the LCPL leadership team. The successful candidate will be an inspiring and effective leader, focused on customer service and community engagement; be a team player with excellent interpersonal and communication skills; and stay aware of emerging trends and best practices in public library services.

Duties include:

• Oversees and supervises Branch operations and services
• Monitors use of materials, supplies, and equipment
• Oversees the implementation of new technologies
• Defines goals of the Service Plan
• Collaborates with other Branch Managers and works with Advisory Board/Friends group to establish priorities
• Oversees services provided by Branch to ensure compliance with applicable federal and state regulations and Department policies and procedures
• Ensures that established systems and processes are operating in compliance with licensure standards and other applicable regulatory standards; manages resources effectively
• Assesses program effectiveness, efficiency, outcomes, and quality through various measures
• Reviews financial data to assess expected vs actual revenue
• Identifies opportunities to improve service delivery
• The Rust Library is the only passport acceptance facility in the system, and the Branch Manager will oversee all passport-related duties alongside other responsibilities.

Minimum Qualifications

Requires a Master's degree in Library Science and at least three (3) years of related professional work experience with library technology and operations, including at least one (1) year of supervisory experience.

Administrative oversight experience and a thorough knowledge and understanding of trends and best practices in public libraries is preferred. Prefer prior experience as a Branch Manager and management of a physical facility. Prefer prior experience in multiple aspects of library branch operations such as collection management and program implementation. Loudoun County provides a language stipend for individuals who pass a language proficiency test.

Job Contingencies and Special Requirements

• Ability to lift books and other materials and move heavy book carts. Some bending and stooping required.
• Successful candidates will undergo background checks as required.
• Hold or obtain a Notary Public license within one (1) year of hire.
• Passport acceptance agent certification may be required within one (1) year of hire.
• Bilingual skills in Spanish/English preferred.