What are the responsibilities and job description for the Operations & Maintenance Technician position at LotusWorks?
LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach.
We are seeking an experienced Operations & Maintenance Technician to support the operation, maintenance, and reliability of systems in a mission-critical environment. The ideal candidate will have a strong background in performing preventive and corrective maintenance across a range of mechanical equipment. This role ensures safety, compliance, and consistent system readiness to support client and facility operations.
Responsibilities
LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.
We are seeking an experienced Operations & Maintenance Technician to support the operation, maintenance, and reliability of systems in a mission-critical environment. The ideal candidate will have a strong background in performing preventive and corrective maintenance across a range of mechanical equipment. This role ensures safety, compliance, and consistent system readiness to support client and facility operations.
Responsibilities
- Perform preventive and corrective maintenance on HVAC and air handling systems, ensuring reliable operation and environmental control in accordance with OEM specifications, internal standards, and industry best practices.
- Execute all scheduled maintenance activities (monthly, quarterly, semi-annual, and annual) on assigned assets, documenting all work performed and ensuring compliance with established maintenance schedules.
- Maintain and troubleshoot equipment across the following systems:
- Makeup Air Handlers (MAHs)
- Recirculation Air Handlers (RAHs)
- General Air Handlers (AHs, GAHs)
- Fan Coil Units (FCUs)
- Unit Heaters (UHs)
- Clean Room / Data Center Air Conditioners (CRACs)
- Supplemental and localized air conditioning units (e.g., guard shacks, small offices)
- Perform Lockout/Tagout (LOTO) and verify zero-energy state prior to starting maintenance work; safely remove isolation after completion and verification of proper operation.
- Coordinate with operations or facilities teams to ensure system handoff and restoration are completed safely and without process interruptions.
- Conduct inspections, filter changes, lubrication, belt and bearing maintenance, damper checks, coil cleaning, and vibration monitoring per manufacturer and internal procedures.
- Verify operation of fans, motors, actuators, sensors, valves, and control systems to ensure optimal air distribution and temperature control.
- Identify abnormal conditions such as vibration, noise, temperature variance, or control instability and report findings for follow-up action.
- Record all activities, materials, labor, and system performance data in a Computerized Maintenance Management System (CMMS) (e.g., Maximo, eMaint, SAP PM, or equivalent).
- Troubleshoot and resolve mechanical, electrical, and controls issues affecting HVAC system operation.
- Replace or repair faulty components, including drives, sensors, belts, bearings, filters, and control devices.
- Verify post-maintenance functionality through operational checks and trend monitoring to confirm system performance.
- Maintain accurate as-found and as-left documentation, including work order closeouts and any configuration changes.
- Ensure cleanliness and proper housekeeping in mechanical rooms and HVAC spaces after maintenance work.
- Support energy efficiency initiatives by monitoring system performance and recommending improvements.
- Participate in root cause analysis (RCA) and reliability reviews for recurring HVAC system issues.
- Follow all safety policies and procedures, including confined space entry, elevated work, and PPE requirements.
- Maintain proper care and calibration of tools, meters, and diagnostic equipment used for HVAC maintenance.
- Collaborate with other technicians, engineers, and site leads to ensure effective scheduling, system coordination, and knowledge sharing.
- Participate in training programs and cross-disciplinary learning to maintain and enhance technical proficiency.
- Achieve 100% compliance with safety protocols, LOTO procedures, and PM completion schedules while ensuring zero equipment damage or environmental impact.
- Perform other duties and responsibilities as assigned.
- 1–5 years’ hands-on experience in operations and maintenance within mission-critical or industrial facilities.
- Broad technical knowledge of mechanical and HVAC systems.
- Ability to troubleshoot, maintain, and escalate issues with equipment and systems effectively.
- Knowledge of environmental, health, and safety standards in mission-critical environments.
- Strong communication and collaboration skills for working with engineers, vendors, and operations staff.
- Attention to detail with accurate documentation and monitoring of system performance.
- Ability to remain proactive and responsive in fast-paced, high-stakes environments.
- High School Diploma or equivalent, required.
- Associate’s, Bachelor’s degree or technical diploma in a related field preferred but not required.
- Proof of education, licenses, and certifications will be required where applicable.
- Medical, Dental and Vision Insurance
- Life, Short-Term, Long-Term Disability Insurance
- Training and Education Assistance
- 401k Retirement Plan
- Extra Annual Leave with Years of Service
- Maternity/Paternity Leave
- Recognition Rewards
LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.