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CX SME

LotusWorks
Montgomery, AL Full Time
POSTED ON 6/7/2026
AVAILABLE BEFORE 7/5/2026
LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach.

The Commissioning Subject Matter Expert (SME) provides technical leadership in the execution of commissioning activities for electrical and mechanical systems within high-tech and mission-critical environments. This role is responsible for ensuring systems are installed, inspected, tested, and validated in accordance with client specifications, industry standards, and LotusWorks quality expectations. The SME plays a key role in driving project success through hands-on field engagement, technical expertise, and cross-functional collaboration.

Responsibilities

  • Serve as SME for electrical and mechanical systems during commissioning
  • Interpret engineering drawings, specifications, and submittals accurately
  • Provide technical guidance to field teams, clients, and trade partners
  • Perform detailed field inspections to verify compliance with specifications, codes, and standards
  • Ensure quality of materials, installation, and system integration
  • Identify, document, and support resolution of non-conformances
  • Lead commissioning tests (pressure, leak, and functional performance testing)
  • Validate systems against design intent and client acceptance criteria
  • Troubleshoot and resolve system issues during start-up and handover
  • Maintain accurate documentation (inspection reports, test records, checklists)
  • Support commissioning plans, procedures, and turnover packages
  • Coordinate with project managers, engineers, contractors, and client stakeholders
  • Act as on-site client interface representing LotusWorks professionally
  • Support schedule-driven delivery while maintaining safety and quality standards
  • Contribute to continuous improvement and best practices
  • Any other duties or responsibilities that may be assigned to you in your role.

Skills Required

  • 5 years experience commissioning electrical and/or mechanical systems in mission critical environment
  • Strong drawing and specification interpretation (incl. P&IDs)
  • Inspection, testing, and QA/QC experience
  • Troubleshooting and problem-solving skills
  • Strong communication and teamwork abilities

Education / Licenses / Certifications

  • Mechanical or Electrical Engineering degree preferred.
  • Proof of education, licenses, and certifications will be required where applicable

Benefits

  • Medical, Dental and Vision Insurance
  • Life, Short-Term, Long-Term Disability Insurance
  • Training and Education Assistance
  • 401k Retirement Plan
  • Extra Annual Leave with Years of Service
  • Maternity/Paternity Leave
  • Recognition Rewards

LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.

Salary.com Estimation for CX SME in Montgomery, AL
$102,258 to $127,813
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