What are the responsibilities and job description for the Operations Associate – FIS position at Lotus?
Job Title: Operations Associate – FIS AddVantage
Location: Oaks, PA, 3 days (Onsite)
Description: The Operations Associate supporting wealth management on the FIS AddVantage platform is responsible for executing and managing day-to-day operational processes across the client and investment lifecycle.
Key Responsibilities: Includes handling client onboarding, transaction processing, portfolio accounting, trust accounting and maintaining accurate client and account records within the FIS Add Vantage platform Ensuring timely and accurate processing of client data, reconciling data, securities transactions, resolving client or advisor queries, and supporting compliance with regulatory process requirements. Leveraging Add Vantage's platform capabilities, the associate provides customer servicing, supports advisors, and contributes to improving client and advisor experience Perform daily tasks as per Standard Operating processes. Monitor and report, Investigate and resolve issues Collaborate with front office and other team members as required. Maintain documentation and audit trails Ensure compliance with company policies, procedures, and regulatory requirements. Assist in process improvement initiatives and system upgrades. Perform User Testing, Operations Health checks, etc. Assist with new client onboarding or transfer from another system
Qualifications:
3 - 5 years of experience in wealth management 3 years of experience on the FIS AddVantage platform 2 or 3 of the above functions across the wealth management value chain combined with FIS Product knowledge e.g. KYC , Onboarding FIS AddVantage, Trade settlement & Reconciliation FIS AddVantage Strong attention to detail and accuracy. Industry experience in wealth management Excellent organizational and time management skills. Ability to work independently and as part of a team in a fast-paced environment.
Preferred Skills: Strong analytical and problem-solving skills. Process consulting, platform migration skills
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Hybrid remote in Oaks, PA 19456