What are the responsibilities and job description for the Salon/Spa Manager position at Lotus Salon & Spa?
Job Summary
We are seeking an energetic and dynamic Salon/Spa Manager to lead our team and deliver exceptional customer experiences. In this role, you will oversee daily operations, manage staff, ensure top-tier service quality, and drive business growth. Your leadership will inspire a team dedicated to beauty, wellness, and client satisfaction. This position offers an exciting opportunity to combine management expertise with passion for the beauty industry, fostering a vibrant environment where both clients and staff thrive.
Duties
- Supervise daily salon/spa operations, ensuring smooth workflow and high standards of service
- Recruit, interview, and onboard new employees, providing comprehensive training and development
- Manage employee orientation programs to promote a positive work culture and team cohesion
- Oversee scheduling, shift management, and payroll processing to maintain operational efficiency
- Handle customer inquiries, resolve complaints promptly, and ensure outstanding customer service
- Monitor inventory levels, manage purchasing and merchandising to optimize product availability
- Implement marketing strategies to attract new clients and retain existing ones
- Conduct regular staff performance evaluations and facilitate ongoing training sessions
- Maintain accurate bookkeeping, cash handling, POS system management, and retail math calculations
- Control store inventory through effective inventory management practices and inventory control systems
Skills
- Strong management skills with experience supervising teams in a retail or service environment
- Excellent communication skills in multiple languages; bilingual abilities are a plus
- Proficiency in negotiation, sales management, and retail sales techniques
- Knowledge of POS systems, cash handling procedures, and retail math fundamentals
- Expertise in employee recruitment, interviewing, onboarding, and training & development
- Ability to handle payroll processing, bookkeeping tasks, budgeting, and inventory control
- Demonstrated leadership with experience in shift management and store management
- Strong organizational skills with attention to detail in merchandising and stock management
- Effective marketing skills to promote services and products within the community
- Customer service excellence with phone etiquette and organizational skills for administrative tasks
- Experience with supervisory roles such as assistant manager or store manager preferred
- Multitasking ability to manage scheduling, sales targets, inventory, and team dynamics simultaneously
Join us as a Salon/Spa Manager where your leadership fuels success! Bring your passion for beauty and wellness together with your management expertise to create an inspiring environment that delights clients while empowering your team. We value energetic professionals committed to excellence—ready to make a positive impact every day!
Pay: $20.00 - $35.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $35