What are the responsibilities and job description for the Server position at Lotus Estate?
Overview
Join our dynamic team as a Server and become the heart of our guest experience! In this lively role, you’ll deliver exceptional service, craft memorable dining moments, and ensure every guest feels valued and cared for. Your enthusiasm and attention to detail will help create a vibrant atmosphere where guests want to return time and again. This paid position offers an exciting opportunity to develop your hospitality skills while working in a fast-paced, energetic environment.
Responsibilities
- Greet guests warmly and guide them to their tables with a friendly attitude.
- Take accurate food and beverage orders using Toast POS system
- Serve food and drinks efficiently, including cocktails, spirits, wine, and non-alcoholic beverages, ensuring proper presentation and quality.
- Process sales transactions accurately while upselling menu items to enhance guest satisfaction and increase sales.
- Maintain cleanliness and sanitation standards in all service areas, including bussing tables and food handling.
- Provide knowledgeable recommendations on menu items, wine pairings, and beverage options to elevate the guest experience.
- Collaborate with kitchen staff to ensure timely delivery of orders and resolve any customer concerns promptly.
Qualifications
- Previous food service or restaurant experience, especially in fine dining or hospitality settings.
- Experience with cocktail preparation, spirits, wine knowledge, and beverage service.
- Excellent customer service skills with a friendly, energetic approach to guest relations.
- Ability to handle cash transactions accurately and process sales efficiently.
- Demonstrated time management skills to prioritize tasks during busy shifts.
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
- Culinary experience or kitchen background is a plus but not required; a passion for food industry standards is essential.
Join us to be part of an energetic team dedicated to creating memorable dining experiences! Your enthusiasm for hospitality combined with your skills in serving will make a real difference in our guests’ visits. We value your contributions and are committed to supporting your growth within the food industry!
Pay: $16.00 - $27.60 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person
Salary : $16 - $28