What are the responsibilities and job description for the Housekeeping Supervisor - Temporary position at Lotte Hotels Americas?
Overview
Position supervises AM and PM housekeepers, houseman in maintaining the maintenance/sanitation of guest rooms, corridors, backlandings and elevator foyers. Recommends and implements basic procedural changes.
Core Job Responsibilities
Supervise the work of housekeeping staff, ensuring rooms and common area are cleaned and maintained to the required standards.
Qualifications
Supervising staff, training new hires, allocating work duties, address performance standards, ensure seamlines guest service, conduct regular inspections of guest rooms and common areas.
Physical Requirements
- Must be able to walk, climb stairs
- Must be able to bend, stoop, crouch, twist and turn
- Must use hands to reach, grasp, handle, pull and push
- Must have good near and far vision
- Must be able to hear, talk, smell
- Must be able to lift & carry up to 50 pounds
- Majority of duties performed indoors. Noise level moderate
Compensation range: $31.6794-$42.2393 / hour
Qualifications:
Job Requirements
- Inspect all assigned guest rooms including special clean items, safety issues and equipment maintenance on a daily basis.
- Trains and monitors housekeepers on their daily responsibilities to ensure that house rules and the housekeeping procedures/standards of the NYP, are understood and followed.
- Updates Housekeeping Management on the progress and status of each area of responsibility.
- Completes all required forms and reports (ie, room status, discrepancy, late check outs etc)
- Reports safety hazards, theft of room items, equipment or fixtures requiring repair to Housekeeping management.
- Teaches and monitors proper handling of guest and their requests.
- Inspects vending areas, storerooms, stairwells, foyers, corridors and guest rooms for cleanliness on daily bases.
- Notifies laundry of linen requirements necessary to maintain the par levels.
- Responds and complies with all the guest requests, issues and problems to ensure guest satisfaction.
- Inspects all VIP arrival and in house guest rooms in assigned section on a daily basis.
- Gives a detailed report of your assigned section at the end of the shift.
- Turns in all keys and radios.
Salary : $32 - $42