INFORMATION TECHNOLOGY

Job Summary

Responsible for the overall planning, organizing, and execution of all IT functions at Lost Rivers Medical Center (LRMC). This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.

Principal Responsibilities

• Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.

• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards / procedures for implementing technical solutions.

• Directs operations in executing production tasks according to the documented schedule that meets or exceeds customer expectations.

• Produces detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status.

• Directs and prioritizes the work load of subordinate personnel.

• Reviews all designs, code and unit test plans where applicable.

• Approves all business requirements prior to the technical solution.

• Participates on all hardware and software evaluations and maintains vendor contracts.

• Represents the IT function at customer review meetings when appropriate.

• Directs education programs for his/her staff.

• Perform liaison duties between users, operations, and programming personnel in the areas of system design, modifications or trouble shooting.

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.

• Planning and undertaking scheduled maintenance upgrades.

• Talking to clients and computer users to determine the nature of problems.

• Responding to breakdowns.

• Investigating, diagnosing and solving computer software and hardware faults.

• Repairing equipment and replacing parts.

• Agreeing timescales

• Obtaining replacement or specialist components, fixtures or fittings.

• Checking computer equipment for electrical safety.

• Maintaining records of software licenses.

• Managing stock of equipment, consumables and other supplies.

• Shift and on-call work may be required, particularly where computing equipment is in continual 24 hour operation.

Knowledge, Skills and Abilities

• Experience in implementing effective and innovative software development methodologies.

• Operations experience in a production environment.

• Proven ability to lead a progress IT group.

• Ability to communicate technical concepts to technical and non-technical audiences.

• Solid writing skills.

• Ability to manage multiple concurrent projects and motivate professional staff.

• Analytical and problem solving skills.

• Demonstrated aptitude for learning new technologies.

• Broad knowledge of data processing systems, concepts, and methodologies.

• Understanding of general business, health care, and health coverage issues.

Qualifications

• Bachelor’s Degree in Computer Science or related field or related experience.

• Minimum of four (4) years’ experience with Information Technology, preferable with medical practices.

• Experience with Electronic Health Record preferred.

• Experience in the following technologies/products:

• Sybase

• HP-UNIX

• PowerBuilder/Visual Basic

• Networking