What are the responsibilities and job description for the Campo Food Runner position at Los Poblanos?
Title: Campo Food Runner
Reports to: Director of Dining
Position Type: Part-Time/Full Time, Non-Exempt
Why you'll love it here:
At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospitality, empathy, excellence, respect and stewardship—driving an unforgettable guest and employee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe.
Job Summary:
The Food Runner is critical in delivering the exceptional dining experience that defines Campo at Los Poblanos. Working alongside servers, chefs, and the broader hospitality team, the Food Runner ensures that each dish is delivered to guests with care, precision, and knowledge of ingredients and preparation. This team member serves as a liaison between the kitchen and the front-of-house team, helping tell the story of the food, farm, and mission behind each plate.
Essential Job Functions:
- Promptly deliver food orders from the kitchen to guest tables accurately and professionally.
- Communicate dish components, sourcing, and chef notes when needed.
- Ensure all plates are delivered at the correct temperature and presentation standards are met.
- Work closely with servers and managers to coordinate service timing and guest needs.
- Maintain cleanliness and organization of service stations and food runner areas.
- Assist with table maintenance, including clearing and resetting.
- Support team in pre-shift setup and end-of-day breakdown.
- Embody the principles of “Unreasonable Hospitality” by being proactive, attentive, and warm in all guest interactions.
- Learn and convey knowledge about Los Poblanos’ farm, ingredients, and culinary philosophy.
- Prior experience in a fast-paced restaurant or hospitality environment preferred.
- Strong communication skills and a collaborative attitude.
- Attention to detail and commitment to delivering high-quality service.
- Ability to work evenings, weekends, and holidays as needed.
- Passion for food, storytelling, and the Los Poblanos mission of sustainability and community.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift trays and items up to 30 lbs.
- Comfortable moving quickly and safely in a high-energy environment.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
